Transportation Coordinator

Transportation Coordinator

Responsible for coordinating own fleet operations and ensuring alignment with outsourced services.

Primary Duties and Responsibilities
Maintain close communication with drivers to manage daily operations effectively.
Coordinate between own fleet projects and outsourced operations.
Dispatch trucks to the appropriate clients based on schedule and need.
Arrange port appointments and ensure all necessary documentation is prepared.
Support the own-fleet planner with day-to-day logistics.
Coordinate with the Maintenance Supervisor to schedule and track maintenance.
Monitor and report on driver performance.
Coordinate with safety department to schedule the driver for weekly safety sessions
1. Logistics & Transportation Management
Knowledge of routing, scheduling, and dispatching
Understanding of transportation regulations and compliance (e.g., road safety, permits)
2. Organizational Skills
Ability to coordinate multiple transport activities and prioritize tasks efficiently
Time management to ensure on-time deliveries and pickups
3. Communication Skills
Clear and professional communication with drivers, vendors, and internal teams
Ability to document and relay information effectively (both written and verbal)
4. Problem-Solving
Ability to handle delays, route changes, or vehicle issues calmly and efficiently
Quick decision-making under pressure
5. Attention to Detail
Accurate record-keeping (e.g., logs, reports, compliance documents)
Monitoring of transport costs and efficiency

6. Technical Proficiency
Familiarity with transport management systems (TMS), GPS tracking, and scheduling software
Basic computer skills (Excel, email, data entry)
7. Customer Service Orientation
Ensuring timely and professional service delivery to clients or departments
Managing expectations and resolving complaints when needed
8. Team Coordination
Collaborating with drivers, warehouse staff, and other departments
Supervising or assisting in driver training and performance monitoring
9. Regulatory Knowledge
Awareness of local, regional, and national transport laws and safety standards
Ensuring fleet and drivers adhere to policies
10. Cost Management
Monitoring transport expenses
Looking for ways to reduce fuel, labor, and maintenance costs without compromising quality

Required Qualifications
Bachelor's degree in Logistics, Supply Chain Management, Transport Management, or Business Administration
Professional Certifications (Preferred/Advantageous)
CILT (Chartered Institute of Logistics and Transport) certification
Certificate in Transport Management or Road Transport Operations.
1–3 years of relevant experience in transportation, logistics, or fleet coordination
Experience working with third-party logistics providers (3PL) or contracted drivers is a plus
Prior exposure to route planning, cost control, or dispatching systems is advantageous
IT & System Proficiency
Hands-on experience with:
Transport Management Systems (TMS)
Fleet tracking software (e.g., GPS, VTS)
Microsoft Office Suite, especially Excel and Outlook
Familiarity with ERP systems (e.g., SAP, Oracle) is a plus
Knowledge of Regulations & Compliance
Understanding of:
Local and national transport regulations
Driver hours of service rules
Vehicle maintenance standards and scheduling
Knowledge of customs clearance procedures (if international transport is involved)
Language Skills (Optional but useful)
Proficiency in English language

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.