Training Operations Coordinator

Great that you're thinking about a career with BSI!

Purpose Of Position

The primary purpose of the position is to manage back-office coordination for the Training Department, and maintain BSI managements systems standard of course delivery. The role has responsibility for the overall effectiveness of activities and for the ongoing implementation of best practices in the Region.

Location: Riyadh

Key Responsibilities & Activities

• Following the Training Operations Processes and procedures from a sales contract signed till the Training certificates are issued and released coordinating with both Sales and Accounts team
• Make sure we achieve the Target Revenue and profit every month
• Proper coordination with Trainers Hotels Travel Agencies and Courier Companies
• Making sure the proper handling and delivery of Training materials to clients
• Timely collection of Course returns from the Trainers after the course
• Timely issuance of Training certificates
• Making sure proper documentation of Training Records on Time and facing Audits
• Handling Training Contracts in SAP for invoices and details of training operations in Salesforce.
• Day-to-day support to Operations Team Leader , Sales Team, ( public and in house), and Accounts team
• Produce and submit all weekly and monthly reports, expense sheets etc., within agreed timescales

To Be Successful In The Role, You Will

• Be based in Riyadh
• Hold a Bachelor's Degree
• Have a good command of English and Arabic
• Have up to two years of experience in customer service, administration
• Be proficient in MS Office
• Knowledge of Salesforce will be considered an advantage

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.