Telephone Operator
Dana Rayhaan by Rotana
Date: 3 weeks ago
City: Dammam
Contract type: Full time
Job Description
Job Summary-
We are looking for a Telephone Operator to manage incoming and outgoing telephone calls in a professional and efficient manner. The ideal candidate will be responsible for greeting callers, transferring calls, providing information, taking messages, and scheduling appointments.
Job Responsibility-
Skills-
Job Summary-
We are looking for a Telephone Operator to manage incoming and outgoing telephone calls in a professional and efficient manner. The ideal candidate will be responsible for greeting callers, transferring calls, providing information, taking messages, and scheduling appointments.
Job Responsibility-
- Answer and direct incoming calls in a polite and friendly manner
- Use a multi-line phone system to handle a high volume of calls
- Provide accurate information to callers and assist them with their inquiries
- Take detailed messages and ensure they are delivered promptly
- Schedule appointments and maintain calendars for staff members
- Proven experience as a Telephone Operator or similar role
- Excellent communication skills and a pleasant phone manner
- Proficient in using a multi-line phone system
- Strong attention to detail and accuracy
- Ability to work under pressure and handle a high volume of calls efficiently
Skills-
- Excellent communication skills
- Proficient in handling multiple phone lines
- Strong customer service skills
- Ability to remain calm under pressure
- Good listening skills
- Attention to detail
- Familiarity with telephone systems and software
- Multitasking abilities
- Problem-solving skills
- Polite and professional demeanor
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