Team Leader (Fulfillment)

Salasa | سلاسة


Date: 3 weeks ago
City: Riyadh
Contract type: Full time
Key Responsibilities:


  • Supervise and manage the full shift operations, ensuring all tasks are executed efficiently.
  • Monitor key operational KPIs such as pick, stow, and dispatch SLAs.
  • Resolve day-to-day inbound and outbound challenges to maintain workflow continuity.
  • Utilize laptops and basic Excel functions effectively; familiarity with Amazon tools is a plus.
  • Coach and provide constructive feedback to associates to drive performance and adherence to standards.
  • Oversee customer and vendor return processes.
  • Manage ASIN consolidation and enforce proper inventory storage protocols.


Qualifications:


  • Bachelor’s degree or equivalent.
  • Minimum 2 years of experience in a fulfillment or warehouse environment, preferably in a leadership role.
  • Proficiency in Excel, Outlook, and strong reporting and communication skills.
  • Good command of English (written and spoken).
  • Problem-solving mindset with attention to operational details.


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