Team Leader (Fulfillment)
Salasa | سلاسة
Date: 3 weeks ago
City: Riyadh
Contract type: Full time

Key Responsibilities:
- Supervise and manage the full shift operations, ensuring all tasks are executed efficiently.
- Monitor key operational KPIs such as pick, stow, and dispatch SLAs.
- Resolve day-to-day inbound and outbound challenges to maintain workflow continuity.
- Utilize laptops and basic Excel functions effectively; familiarity with Amazon tools is a plus.
- Coach and provide constructive feedback to associates to drive performance and adherence to standards.
- Oversee customer and vendor return processes.
- Manage ASIN consolidation and enforce proper inventory storage protocols.
- Bachelor’s degree or equivalent.
- Minimum 2 years of experience in a fulfillment or warehouse environment, preferably in a leadership role.
- Proficiency in Excel, Outlook, and strong reporting and communication skills.
- Good command of English (written and spoken).
- Problem-solving mindset with attention to operational details.
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