Tamheer - Healthcare Services (Mega AC)
Bupa Arabia
Date: 1 day ago
City: Al Khobar
Contract type: Full time
Job Description
In this role you will be asked to deliver the healthcare partnership operations functions and supporting healthcare partner projects in order to drive the healthcare partner pillar of Bupa Arabia.
Key Accountabilities:
Healthcare Operations Service Recovery
Microsoft skills
Excellent English language skills
Good communication skills
Education
Bachelor's degree in Pharmacy
In this role you will be asked to deliver the healthcare partnership operations functions and supporting healthcare partner projects in order to drive the healthcare partner pillar of Bupa Arabia.
Key Accountabilities:
Healthcare Operations Service Recovery
- Liaise with medical and non-medical staff at providers to ensure quality healthcare service for our members
- Ensure patient safety through follow up his case for managing his case,
- Maintain and update a daily database and tracker of members cases & Ensure that they are highly engaged & touched
- Conduct follow up on open cases to ensure optimal members satisfaction
- Liaise with Bupa medical & non-medical staff to ensure a good healthcare services quality
- Able to use the basic knowledge in providing couching and counseling to our members.
- Support the delivery of healthcare projects by conducting follow up calls and coaching of our members for all healthcare projects and initiatives launched
- Participate in Healthcare and Wellness campaigns if needed.
Microsoft skills
Excellent English language skills
Good communication skills
Education
Bachelor's degree in Pharmacy
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