Tamheer- Healthcare Services

Job Description

To work within Medical care unit, which has 3 subunits : Rejection recovery ( to make calls and engagements with unapproved cases and to respond to the frontline queries) , Referral unit ( to facilitate clients referrals and services availability , to work on the cards platform for members per diem expenses), and checkup unit ( to work with clients and the providers to perform the requested checkups ( occupational and general) and the pre-employment candidates and to validate the results before delivering them to the clients).

• To make sure that all requests being resounded to within the agreed KPI.
• To validate the requested checkups and preferred location.
• Good communication with Members and Key accounts Delegate Teams
  
  

providers interactions

• To ensure timely response from the providers regarding the appointments and the attendance and results submission.
• To communicate with the providers for the competencies and continue education about the packages and the special requests.
  
  

To ensure all transactions and reports requested are performed and documented

Skills

• Strong logical, analytical, Presentation, assessment and interpretation skills
• Advanced communication and negotiation skills.
• Basic to intermediate knowledge of Microsoft Office
• Able to multitask and work well under stress.
• Strong troubleshooting, problem-solving and analytical skills; excellent follow-up skills.
• Ability to effectively prioritize and execute tasks in high-pressure
• Excel, Data Management and Dashboards, Business Writing, or Management shall be considered
  
  

Education

Pharmacist / Nursing / Healthcare / Medical