Tamheer - Business Operations

Job Description

The role will require supporting sales teams, leading, and focusing on all aspects of their role including the development of technical, processes, product skills, performance management. Work closely with stakeholders and partnership teams across the business to support global growth of the international insurance in KSA, maintain the highest quality and service standards in line with criteria set by the management, local regulations, and Bupa Compliance & Data Protection Act.

Key Accountabilities:

1- Sales Support:

• RFQs for Corp. business plans / SME business plans / Individual product / Prepare proposal / Contracts.
• Ensure that all the Broker documents are provided for renewal.
• Review CHI and SAMA regulations to ensure all health insurance practices meet their standard
  
  

2- Business Operation services:

• BIGQ for new business
• GRQ for renewals
• Preparing PCF and coordinate with stakeholders to be applied in the system
• Create certificates/letters for the contracts or member insurance coverage.
• Extract reports and account for active member list.
• Coordinate with archiving team to archive signed contracts
• Processing CRM Opportunities and refelction of client requirements
• Validate received data from client via system and prepare as per Bupa Arabia Standard.
  
  

3- Reporting:

• NB / Renewal / Active book report / Salesforce update
• Logging TPF’s and Share with the Stakeholders Twice Monthly
  
  

Skills

• MS Office skills.
• Excellent control on the English/Arabic language.
• Driven, focused and ambitious.
• Takes initiative and priorities pursuit of goals/targets.
• Keeps up to date with system and regulatory updates & requirements
• Demonstrates Bupa Values
• Plans activities and projects well in advance and takes account of possible changing circumstances
• Manages time effectively
• Monitors performance against deliverables.
• Produces a range of solutions to problems.
• Promotes ideas on behalf of self and others.