Systems Backup Resident Engineer

Make an impact with NTT DATA

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Your day at NTT DATA

We are seeking a highly skilled Information Systems Backup Resident Engineer to design, implement, and maintain reliable data backup and recovery solutions. The ideal candidate will be responsible for safeguarding critical information, minimizing data loss risks, and ensuring business continuity through efficient backup strategies.

What You'll Be Doing

Key Responsibilities:

• Design, configure, and manage enterprise backup systems, ensuring seamless data protection.
• Monitor and maintain backup infrastructure, resolving issues promptly.
• Develop backup policies, retention schedules, and disaster recovery procedures.
• Perform regular data integrity checks, restorations, and failure simulations to ensure system resilience.
• Collaborate with IT security teams to implement encryption and secure storage solutions.
• Troubleshoot backup failures, system errors, and storage bottlenecks.
• Ensure compliance with industry standards, legal regulations, and corporate policies for data protection.
• Document configurations, procedures, and recovery protocols for future reference.
• Train staff on backup best practices and recovery procedures.
• Interacts with client on site and remote to meet more complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required.
• Writes reports, completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets.
• May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
• Included in complex design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Engages vendors for priority escalations or bugs found during deployments.
• Performs any other related task as required.
  
  

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Experience with enterprise backup solutions such as Veeam, CommVault, Rubrik, or Veritas NetBackup.
• Knowledge of cloud backup and disaster recovery strategies (AWS, Azure, Google Cloud).
• Strong understanding of storage technologies (SAN, NAS, RAID configurations).
• Proficiency in scripting languages (PowerShell, Python, Bash) for automation.
• Familiarity with virtualization environments (VMware, Hyper-V).
• Excellent troubleshooting and analytical skills.
• Relevant proficiency in following Microsoft technologies - HPE, DELL, VMware, Veeam, CompTIA A+, Cisco UCS Servers, Brocade SAN Switches, Cisco MDS SAN switches, Nutanix, Veritas
• Comprehensive understanding and appreciation of technical design principles
• Advanced understanding and appreciation of technical design and business principles.
• Advanced project fundamental and administration ability.
• Advanced project fundamentals which are demonstrated in the execution of installations and other assignments.
• Advanced customer engagement skills.
• Advanced relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Advanced ability to coach, mentor and provide guidance to team members.
• Ability to take ownership as technical lead during project lifecycle.
• Advanced proficiency in Visio, LLD and As Build document design.
• Advanced ability to engage with Presales and Solution Architect on technical solution and ability to scope effort estimation.
  
  

Preferred Qualifications:

• Certifications such as Certified Backup & Recovery Engineer (CBRE), AWS Certified Solutions Architect, or Microsoft Certified: Azure Administrator Associate.
• Experience in cybersecurity and data encryption for backup protection.
• Ability to work in high-pressure environments and respond to critical incidents effectively.
• Relevant certifications such as - HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, Synergy, StoreOnce, MSA Storage; Dell PowerEdge servers, Unity, PowerStore, Recoverpoint Appliance/VE, PowerScale Isilon PowerProtect/Data Domain, VxRail; VMware Certified VCP-DCV, vSAN, SRM; Dell Information Storage Associate - DCA-ISM; Veeam Backup and Recovery VMCA ; Veritas Netbackup Admin and implementation; Azure Fundamentals; Cisco UCS Servers; Cisco MDS and Brocade SAN Switches - Zoning; Nutanix HCI NCP.
  
  

Required Experience:

• 5+ years of experience.
• Advanced work experience in a technical implementation engineering.
• Experience engaging with clients and conducting presentations.
• Advanced report writing experience.
• Advanced project management experience.
  
  

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.