Supplier Quality Manager | Middle East & Africa

Company Description

Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 180 sales and logistics facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided – no matter how big and complex the project. Doka employs 9,000 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.

Headquartered in Dubai, the Doka Middle East & Africa region team serves as the central hub for critical functions including sales, marketing, finance, operations, engineering, HR, product management, and procurement. Established to provide a versatile network of products, systems, and expertise, Doka MEA oversees some of the world's fastest-growing economies, which positions Doka as an ideal partner for diverse projects, from major infrastructure developments like metro systems, bridges, and tunnels to residential housing projects.

As a customer-focused organisation, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.

Doka MEA is currently looking to recruit a Supplier Quality Engineer to join its versatile team in Saudi Arabia. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team. This role will be based in Jeddah and report directly to the Senior Supplier Quality Manager MEA/EAP.

Job Description

• Establishing Supplier QA and QC processes in alignment with procurement strategy.
• Collaborating with strategic procurement teams to prioritize supplier development by product, improving quality, cost competitiveness, and supply reliability.
• Evaluating new and existing supplier capabilities to ensure they meet product, cost, quality, capacity, and fulfilment requirements, as well as customer and internal system standards.
• Approving products that meet required quality standards.
• Implementing lean methodologies, supplier scorecards, and conduct supplier audits to drive compliance and continuous improvement, resolving issues systematically.
• Monitoring supplier performance indicators, using scorecards and rankings, to enhance the supply base's ability to consistently meet or exceed expectations.
• Fostering positive working relationships with Product Management and Engineering teams, managing supplier/engineering interactions, design changes, capacity studies, and new product introductions.
• Achieving measurable results in supplier yield, field cost, field defect rate, supplier quality plan engagement, and corrective & preventative action closure.
• Offering consultancy to enhance quality and manufacturing processes cost-effectively, reduce waste, introduce new products, and improve product design.
• Providing technical expertise and leadership in sourcing and developing suppliers concerning technology, performance, quality, cost, logistics, and delivery.
• Leading investigations into major problems and special projects, building strong working relationships with suppliers and the supply chain in product development and parts procurement.
• Supporting new product launches by ensuring key milestones are met in collaboration with suppliers.
• Identify the area for quality improvements and recommend the process simplification.
• Defining process parameters and criteria in partnership with engineering to ensure supplier process capability meets product and process requirements.
  
  

Qualifications

• Degree in Manufacturing or Engineering or equivalent education
• Minimum five years of experience in a similar role dealing with quality systems, customers and suppliers management, supplier development and audits
• Strong knowledge in Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA)
• Knowledge in manufacturing processes/standards, material standards/grades, certifications, testing standards, and welding standards and processes.
• Preferably good knowledge of structural/steel metal fabrication processes
• Good understanding and interpretation of engineering drawings
• Statistical analytical skills and technical proficiency for quality processes
• Excellent proficiency in English
• Strong communication skills with concise and clarity to multiple stakeholder e.g. internal stakeholders, customers and suppliers
• Problem-solving skills and ability to manage multiple projects while adhering to strict deadlines and budgets
• Ability to work in a diverse and dynamic environment
• Willingness to travel and be mobile