Supervisor F&B

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.

Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.

Job Description

• To ensure that the Restaurant is managed efficiently according to the established concept statements.
• To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
• To assign responsibilities to subordinates and to check their performance periodically.
• To be on the floor at all times.
• To assist in the operations during busy periods.
• To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the Restaurant is adequately equipped.
• To assist in conducting monthly inventory checks on all operating equipment and supplies.
• To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
• To attend Daily Operations Meeting in the absence of the Restaurant Manager or Assistant Restaurant Manager.
• To attend all meetings as required by Executive Management.
• To ensure that the Restaurant is kept clean and organized, both at the front as well as the back of house.
• To liaise and organize with Housekeeping and Stewarding Departments that the established cleaning schedules are strictly adhered to
• To conduct daily pre‑shift briefings to employees on preparation, service and menu.
• To liaise with the Kitchen and Beverage department on daily operation and quality.
• To handle all guest complaints, requests and enquiries on food, beverage and service.
• To establish a rapport with guests maintaining good customer relationship.
• To ensure that the Restaurant cashiering procedures are strictly adhered to.
• To assist in the revision and updating of the Restaurant Departmental Operations Manual on an as needed basis.
• To assist in the formulation of the Annual Marketing Plan to establish a list of marketing activities in line with the compilation of the Annual Business Plan.
• To assist in planning and organizing festive food promotions within the Restaurant manager.
• To maintain the Daily Log Book.
• To assist in planning the Restaurant weekly roster and work schedules to ensure that the Restaurant is adequately staffed to handle the level of business.
• To maintain the Restaurant bulletin board.
• To submit all guest/employee incident reports.
• To report "lost and found" items.
  

Qualifications

• Previous hospitality experience
• Excellent communication skills
• Strong customer service skills required.
• Degree in Hospitality / Tourism
  
  

Additional Information

What we offer....

• An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
• The opportunity to challenge the norm and work in a creative and rewarding environment.
• Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
• Great discounts on the entire Ennismore family.
• Many opportunities to progress and change as part of a global family of brands.
• Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!
  
  

An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.

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