Strategic Account Manager

Job Title
Strategic Account Manager

Job Description

Responsible for leading commercial partnerships, developing and executing sales strategies, managing a sales team, optimizing product portfolios, resolving complex issues, generating new leads, enhancing sales processes, and driving talent management to achieve revenue growth and strategic business objectives across multiple markets. The role leads the sales team, collaborating with cross-functional teams and stakeholders to drive performance. The role manages a product portfolio or new market, improving sales and margins and expanding opportunities. The role resolves complex issues during sales processes to maintain client satisfaction.

Your role:

• Leads commercial partnerships with customers in a multiple country or multiple markets, focus is KSA , ensuring revenue growth, fostering strong customer relationships, and negotiating contracts to maximize market share and profitability.
• Develops the sales strategy and plan, including sales forecasts and Annual Operating Plan (AOP) execution, to drive revenue growth, optimize market opportunities, and consistently achieve sales targets.
• Leads the sales team, closely collaborating with cross-functional teams and market stakeholders to drive sales performance, align strategies, and ensure seamless execution of market initiatives.
• Leads a moderate product portfolio or a new product/market combination by improving sales and margins with existing direct and indirect customers, identifies new customers within the defined strategy, and expanding business opportunities to drive growth and strategic objectives.
• Addresses and resolves complex conflicts or issues arising during the sales process promptly, ensuring effective solutions to maintain positive client relationships and uphold customer satisfaction and trust.
• Gains and maintains market information and knowledge to effectively capture and sustain targeted market shares across the assigned product portfolio, ensuring competitive positioning and alignment with strategic business goals.
• Develops strategies to generate new leads, enhance market reach, and expand the customer base, focusing on identifying growth opportunities, optimizing lead generation channels, and driving customer acquisition.
• Reviews and enhances sales processes to boost efficiency and effectiveness by identifying areas for improvement, implementing best practices, and leveraging data-driven insights to streamline workflows and drive better sales outcomes.
• Ensures compliance performance within the designated market, addresses compliance issues, and oversees quality and regulatory functions to provide accurate and timely information for management review.
• Leads succession planning and comprehensive talent management, driving employee selection, performance management, compensation management, and career development in alignment with organizational operational goals.
• May drive budget planning and P&L management to optimize profitability and enhance financial performance.
  
  

You are the right fit if

• Bachelor's/ master’s degree Business Administration, Project Management, Sales, Marketing or equivalent.
• Minimum 10 years of experience with Bachelor's ,preferably Master's in areas such as Sales, Marketing, Business Development, E-commerce, Marketing technology, Healthcare or equivalent.
• KSA MOH knowledge is a strong asset.
• Fluent in English and Arabic is a must.
  
  

Preferred Certification:
Certified Lean Advanced.

Preferred Skills:

• Regulatory Compliance
• Contract Management
• Stakeholder Management
• Continuous Improvement
• Sales Acumen
• Strategic Planning
• Budget Management
• Project Management
• Risk Management
• People Management
• Risk Modeling
• Sales Funnel Optimization
• Go-to-Market Strategies
• New Product Introduction (NPI)
• Portfolio Management
• KPI Management
• Sales Forecasting
• Data Analysis & Interpretation Market Research & Analysis Change Management
  
  

Policy Development

• Enterprise Resource Planning (ERP) Systems
  
  

How We Work Together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Indicate if this role is an office/field/onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
  
  

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.