Sr. Account Executive, Banking & Insurance

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Senior Account Executive – Banking & Insurance (Saudi Arabia)

At Genesys, our success is driven by the talent and passion of our people. We are seeking a Senior Account Executive to join our team in Saudi Arabia, specializing in the Banking & Insurance sector. This role is critical in managing and expanding relationships with leading banks, financial institutions, and insurance companies, helping them transform their customer experience with Genesys cloud-based solutions.

Key Responsibilities:

• Develop and execute a strategic sales plan to drive revenue growth in the Banking & Insurance sector.
• Build and maintain relationships with C-level executives and key decision-makers in financial institutions.
• Identify customer needs and align them with Genesys Cloud CX solutions to enhance digital transformation.
• Lead complex sales cycles, including negotiations, proposals, and contract closures.
• Drive customer retention and expansion through cross-sell and up-sell opportunities.
• Stay ahead of industry trends, regulatory changes, and competitive landscape in banking and insurance.
• Collaborate with internal teams to ensure seamless solution delivery and customer success.
  
  

Minimum Requirements:

• 8+ years of enterprise sales experience, preferably in Banking, Financial Services, or Insurance (BFSI).
• Strong understanding of CX transformation, CCaaS, SaaS, or cloud-based solutions.
• Proven track record of selling to large banks, insurance providers, and financial institutions in Saudi Arabia.
• Excellent ability to engage with senior executives and navigate complex sales cycles.
• Fluent in Arabic and English, with outstanding communication and presentation skills.
• Self-motivated, results-driven, and capable of working independently in a fast-paced environment.
  
  

Why Genesys?

At Genesys, we are committed to diversity, inclusion, and sustainability. We offer:

A flexible and collaborative work environment

Competitive Compensation And Benefits

Opportunities for career development and continuous learning

The chance to work with leading banks and financial institutions in Saudi Arabia

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.