Spa Receptionist (Local only)

Mandarin Oriental


Date: 1 day ago
City: Riyadh
Contract type: Full time
Responsibilities

  • Attend the hotel morning meeting, highlighting VIP guest arrivals and contacting key guests to promote the spa services and facilities.
  • To organize and relay all duties relating to guest arrivals, with a focus on frequent day and hotel guests, VIPs, and journalists in the spa morning and afternoon line-up meetings.
  • Liaise with reservations on future hotel bookings and contact key guests to promote the spa services and facilities.
  • Organize and provide housekeeping with spa welcome appointment letters for guest arrivals the following day.
  • To implement and monitor a data collection system in spa operations for birthdays, anniversaries and special occasions
  • To implement and monitor a guest feedback system for spa guest departures.
  • To organize and carry out all duties relating to any special arrangements for spa guests
  • To monitor and follow-up guest complaint return visits in order to achieve maximum guest satisfaction and provide feedback to the Spa Manager
  • To work in liaison with the spa manager on monthly GSS results
  • To entertain guests and VIPs, building relationships with them whilst encouraging repeat custom
  • To assist the spa reception with check-in and check-outs, aiding in the efficient flow of service
  • To update the spa database on guests’ history profiles and guest preferences, providing accurate information at all times
  • To promote the spa and hotel facilities to all guests and visitors
  • To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests

Requirements

  • 0–2 years of experience.
  • Good in English ( Writing and speaking)
  • Female for a (Female SPA)

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Software Sales Specialist, Immediate Joiner

Resemble Systems, Riyadh
11 hours ago
Job DescriptionDesignation: Software Sales SpecialistLocation: Resemble Systems, Saudi RiyadhCompany OverviewResemble Systems is a leading Digital Transformation solution provider committed to delivering cutting-edge technology to our clients in India. We specialize in Intelligent Automation and are dedicated to helping businesses achieve their goals through innovative software solutions. We are currently seeking a dynamic and results-driven AI Software Sales Specialist to join...

Executive Pastry Chef

IHG Hotels & Resorts, Riyadh
1 day ago
About UsKimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in the San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences center on our guests, offering inspiring design that evokes curiosity to forward thinking flavors that feed the soul. Every detail is thoughtfully curated and...

Oracle Consulting Project Manager - Saudi

Oracle, Riyadh
1 day ago
Job DescriptionOracle Consulting plays a critical role in Oracle’s cloud solutions. We offer a unique focus on Oracle-based application and technology initiatives by combining leading expertise, broad coverage, global scale, and flexible delivery. Oracle Consulting functions as the focal point of customer relationships with Oracle product development, Oracle Support, Oracle University, and other related business and technology partners. For more...