Spa Receptionist (Local only)

Mandarin Oriental

Date: 4 hours ago

City: Riyadh

Contract type: Full time

Responsibilities

Attend the hotel morning meeting, highlighting VIP guest arrivals and contacting key guests to promote the spa services and facilities.
To organize and relay all duties relating to guest arrivals, with a focus on frequent day and hotel guests, VIPs, and journalists in the spa morning and afternoon line-up meetings.
Liaise with reservations on future hotel bookings and contact key guests to promote the spa services and facilities.
Organize and provide housekeeping with spa welcome appointment letters for guest arrivals the following day.
To implement and monitor a data collection system in spa operations for birthdays, anniversaries and special occasions
To implement and monitor a guest feedback system for spa guest departures.
To organize and carry out all duties relating to any special arrangements for spa guests
To monitor and follow-up guest complaint return visits in order to achieve maximum guest satisfaction and provide feedback to the Spa Manager
To work in liaison with the spa manager on monthly GSS results
To entertain guests and VIPs, building relationships with them whilst encouraging repeat custom
To assist the spa reception with check-in and check-outs, aiding in the efficient flow of service
To update the spa database on guests’ history profiles and guest preferences, providing accurate information at all times
To promote the spa and hotel facilities to all guests and visitors
To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests

Requirements

0–2 years of experience.
Good in English ( Writing and speaking)
Female for a (Female SPA)

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Windows Virtualization ADFS Engineer

DXC Technology, Riyadh

1 day ago

Job DescriptionJob Summary: The AD Administrator will be responsible for the day-to-day operations, maintenance, and support of enterprise identity services including Active Directory, ADFS, PKI, Microsoft Entra ID (Azure AD), DNS, DHCP, and associated monitoring and self-service tools. This includes managing hybrid identity environments, troubleshooting replication and authentication issues, and implementing security and compliance controlsKey Responsibilities: Active Directory (On-Prem &...

IT Associate - Platinion

Boston Consulting Group (BCG), Riyadh

2 days ago

Who We ArePlatinion ProfileJoin BCG Platinion’s Riyadh office in tackling the core IT issues of leading global companies. You’ll deploy customized platforms, architectures, strategies, and organizations to unlock the digital potential of our clients and drive real innovation.As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture...

SAP PI/PO Expert

DXC Technology, Riyadh

3 days ago

Job DescriptionThe SAP PI/PO Expert is responsible for leading the architecture, development, and maintenance of SAP integration landscapes using SAP Process Integration (PI) and Process Orchestration (PO). This role involves managing complex interface solutions between SAP and external systems using IDoc, RFC, SOAP, REST, and file adapters.The candidate will lead technical teams, resolve integration issues, and directly engage with clients...