SMP - Associate IT Systems Analyst (ITSAMS / Software Asset Management (SAM))
JAL International Co. Ltd.
Associate IT Systems Analyst
Number of Positions:
1Job Title: Business System Analyst / Associate IT Systems Analys
t
Minimum Job Requireme
nts
Provide full technical support for the IT Software Asset Management System (ITSAMS), including Application Server, Beacon Servers, Batch Server, and Inventory compone
nts.Deliver comprehensive system administration, including troubleshooting, backup, restoration, and configuration of ITSAMS agent-related components across Windows and Linux devi
ces.Diagnose SQL performance issues, timeouts, and inventory processing failures in Compliance, Inventory, and Data Warehouse databa
ses.Analyse system logs, agent traces, and beacon communication to identify root causes and implement corrective acti
ons.Support large-scale agent deployment, upgrades, policy refresh cycles, and inventory validat
ion.
Selection Cri
teria
Bachelor's degree in Computer Science or an equivalent
field.Minimum of 10 years of relevant exper
ience.Experience in server health, job execution, network configuration, and server monit
oring.Proficiency in MS Office (Word, Excel, Outlook) and Active Dire
ctory.
Preferred Qualifi
cations
Preferred major in Bachelor's degree: Computer Science or an equivalen
t field.Experience working with infrastructure teams to optimize server health, job execution, and overall ITSAMS perf
ormance.Preferred certificate: System Administrator or equ
ivalent.Excellent communication skills in spoken and written
English.Strong problem-solving abilities, with the capacity to resolve technical issues and escalate complex problems when ne
cessary.
Additional In
formation
Work Experience: Minimum 10 years of e
xperience.Work Locatio
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