Site Reliability Engineer Specialist

Takamol Holding


Date: 3 weeks ago
City: Riyadh
Contract type: Full time
Job Description

  • Provide Level 2 support for application incidents, working closely with customer support and engineering teams to ensure timely resolution.
  • Monitor system performance and application health using tools like Prometheus, Grafana, Datadog, or similar.
  • Perform root cause analysis and post-incident reviews to improve system reliability.
  • Work with Platform Engineering to automate repetitive tasks, improve deployment pipelines, and enhance observability.
  • Develop and maintain support documentation, runbooks, and knowledge base articles.
  • Participate in an on-call rotation and help reduce operational toil through automation and tooling.
  • Collaborate with cross-functional teams to improve overall system reliability, performance, and security.

Job Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 1–3 years of experience in software engineering, systems administration, DevOps, or site reliability engineering.
  • Familiarity with Linux-based systems and scripting languages (e.g., Bash, Go).
  • Basic understanding of monitoring and alerting concepts.
  • Strong troubleshooting and analytical skills.
  • Good communication skills and ability to collaborate across teams.

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