Shared Services Manager

About Alaan

Alaan is the Middle East’s first AI-powered spend management platform, built to help businesses save time and money.

Our all-in-one solution combines smart corporate cards, real-time expense tracking, AI-powered automation, seamless accounting integrations, and deep financial insights- designed to simplify finance operations and maximize control over company spend.

Founded in 2022, Alaan is already the trusted partner of over 1,300 leading businesses across the UAE, including G42, Careem, McDonald’s, Tabby, Al Barari, Rove Hotels, Rivoli, and CarSwitch. Together, our customers have saved over AED 100 million with Alaan.

In just three years, Alaan has become the #1 expense management platform in the Middle East- and we’ve done it while becoming profitable.

Backed by Y Combinator and top global investors- including founders and executives of leading startups- Alaan is built by a world-class team from McKinsey, BCG, Goldman Sachs, Barclays, Zomato, Careem, Rippling, and other high-growth companies.

We’re not just building software. We’re reimagining how finance works for modern businesses across the region.

About The Role

Alaan is a fast-growing FinTech company transforming how businesses manage payments and employee benefits across the region. As we expand into Saudi Arabia, we are looking for a Shared Services Manager to establish and scale core operations across HR, Finance Ops, Office Management, and Executive Assistance.

This is a critical role at the heart of our KSA operations, reporting directly to the KSA General Manager. You’ll act as the glue across people, finance, and operations - ensuring smooth day-to-day execution while keeping Alaan fully compliant with Saudi labor laws, financial processes, and administrative frameworks. You’ll also be a strategic partner to leadership, supporting talent initiatives, enabling operational excellence, and ensuring the Riyadh office runs seamlessly

What You'll Do

• HR: Lead recruitment (sourcing, screening, and coordinating interviews), onboarding/offboarding, compliance, employee documentation, HRIS updates, and Saudization initiatives. Manage payroll and HR administration in coordination with local partners.
• Finance Ops: Execute payments (payroll, Sadad, MOI, vendors) while coordinating with HQ Finance. Ensure accuracy, compliance, and timely financial operations.
• Office Management: Oversee daily office operations, vendor management, facilities, and represent Alaan as the local office lead. Manage compliance documentation (Iqama, visas, contracts, renewals) and government portals such as Mudad, Qiwa, Muqeem, and GOSI.
• Executive Assistance: Support the KSA General Manager on coordination tasks, scheduling, and operational priorities.
• Additional Responsibilities: Coordinate medical insurance for employees, manage SPL (Saudi Post Logistics), Riyadh Chamber of Commerce document attestations, KSA telecom accounts, Ejar contracts, and broader company document management.
• Collaboration & Support: Partner with HQ People, HQ Finance, and HQ Office Management for functional alignment. Collaborate with universities and institutions to build local talent pipelines.
  
  

What We Are Looking For

• Mandatory: Saudi national with HR experience, bilingual in Arabic & English.
• Experience: 4–6 years in HR, finance ops, or shared services, preferably within fintech, tech, or other high-growth companies.
• Compliance Expertise: Strong knowledge of Saudi labor law, GOSI, and HR/finance regulatory frameworks.
• Operational Strength: Proven ability to manage payroll, payments, vendors, and office operations end-to-end.
• Communication Skills: Clear and confident communicator across internal and external stakeholders, with the ability to influence at all levels.
• Organizational Skills: Strong ability to work independently, multitask, and thrive in a fast-paced startup environment.
• Nice-to-Have: Prior exposure to fintech, finance ops, or scaling startup environments.
  
  

What's in it for you

• Contribute to building the Middle East’s most beloved fintech brand from the ground up
• Benefit from a role with significant ownership and accountability
• Thrive in a flexible hybrid culture with ample work-life balance
• Participate in exciting offsite events
• Competitive salary and equity
• Enjoy additional perks like travel allowances, gym memberships, and more