ServiceNow Platform Engineer
Dimension Data
Date: 3 days ago
City: Riyadh
Contract type: Full time
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Platform Support Engineer (L3) is a seasoned subject matter expert who exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers.
What You'll Be Doing
Key Responsibilities:
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Platform Support Engineer (L3) is a seasoned subject matter expert who exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers.
What You'll Be Doing
Key Responsibilities:
- Design, develop, and implement ServiceNow solutions to meet business requirements.
- Customize ServiceNow applications and facilitate the rollout of new applications and modules.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Perform system administration, maintenance, and upgrades of the ServiceNow platform.
- Develop and maintain technical documentation, including design specifications, test plans, and user guides.
- Troubleshoot and resolve technical issues related to the ServiceNow platform.
- Ensure data integrity and security within the ServiceNow environment.
- Provide training and support to end-users and other team members.
- Stay current with ServiceNow best practices and industry trends.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 4-6 years roven experience as a ServiceNow Engineer or similar role.
- Strong knowledge of ServiceNow platform capabilities and modules.
- Proficiency in JavaScript, HTML, CSS, and other web technologies.
- Experience with ServiceNow integration using REST/SOAP APIs.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are a plus.
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Creative Manager
Afterpay,
Riyadh
8 hours ago
Company Description
Tahaluf is rewriting the events playbook. Its purpose is transformational, its DNA digital, and its ambition unprecedented. Tahaluf is scaling to further increase its lead as the largest B2B Live and On Demand Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue.
To scale at this pace requires impeccable local partners, and Tahaluf is proud to...
Passive Technical Support Resident Engineer
NTT,
Riyadh
15 hours ago
Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATAThe IT Technical...
Senior Cyber Security SOC Analyst
recruit22,
Riyadh
1 day ago
SummaryAs a member of the Information Security team, the Cybersecurity Analyst is responsible for protecting the company from intrusions, malware, threat actors, and other forms of cyber attacks. The cybersecurity analyst will be involved in supporting efforts to automate, integrate, and aggregate the data and systems needed to optimize and accelerate analysis.Essential Duties and Responsibilities include the following. Other duties...
