ServiceNow Consultant/Senior Consultant | ETP | Riyadh

Consultant/Senior Consultant | ETP | ServiceNow

About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

During your tenure as a Consultant/Senior Consultant, you will demonstrate and develop your capabilities in the following areas

• Create forms, workflows and prototypes
• Design, code and test technical solutions
• Identify system deficiencies and recommend solutions
• Assist in enforcement of development deadlines and schedules
• Understand the necessity of and contribute to development standards
• Prioritize multiple tasks effectively
• Develop applications to fulfill modern data capture
• Utilize ServiceNow as well as best practices for software development methodologies outlined by Deloitte, to ensure that work is compliant, efficient, and effective
• Develop custom ServiceNow applications using modern web technologies
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Team members are responsible for requirements analysis, system design, and playing a vital role throughout the entire development lifecycle
• Members of the development team must also possess the aptitude to search for answers when they aren’t easily accessible
  
  

Leadership Capabilities

• Builds own understanding of our purpose and values; explores opportunities for impact.
• Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
• Understands expectations and demonstrates personal accountability for keeping performance on track.
• Actively focuses on developing effective communication and relationship-building skills.
• Understands how their daily work contributes to the priorities of the team and the business. 
  
  

Qualifications

• Bachelor's Degree
• 3-5 years of experience as technical consultant/architect/developer
• Understanding of MySQL databases
• Hands-on design, development and deployment experience with the Service-Now Platform
• Working knowledge in ServiceNow Configuration Management, ServiceNow System Administration, ServiceNow Implementation
• ServiceNow experience of at least 2 years
• Understanding of enterprise IT architecture and ITSM
• Experience in implementing, configuring and customizing ServiceNow platform
• Experience with web services integration, specifically SOAP and REST
• Strong technical knowledge in Service-Now Tool OOB (Out of the Box) Concepts like Client Scripts, Ul Policy, Ul Actions, Business Rule etc
• Experience with Application UI and Workflow configuration
• Preferred: ServiceNow Implementation certification