Service Technician
dormakaba
Date: 6 hours ago
City: Riyadh
Contract type: Full time
Position Overview
Working in Riyadh, You are expected to service, repair, maintain and install a variety of dormakaba products for our customers.
As a Service Technician, you will be serving our customers through preventative and reactive channels. You will collaborate with the Service and Technical Support Teams to schedule work and advise of the best solutions to ensure we provide the best service.
Job Description
If you believe you are the one we are looking for, please do not hesitate to apply for this job.
Successful applicants only will be considered and contacted for the interview process.
Working in Riyadh, You are expected to service, repair, maintain and install a variety of dormakaba products for our customers.
As a Service Technician, you will be serving our customers through preventative and reactive channels. You will collaborate with the Service and Technical Support Teams to schedule work and advise of the best solutions to ensure we provide the best service.
Job Description
- Manage all on-site installation, repair, maintenance, and test tasks
- Diagnose technical problems and determine proper solutions
- Produce detailed, accurate and timely service reports
- Work independently and as a team member to provide service and customer support during field visits
- Document processes and follow all company’s filed procedures and protocols
- Coordinate with the technical and customer support teams
- Understand customer requirements and make appropriate recommendations/briefings
- Build positive relationships with clients
- A strong Electrical/ Electronic background, knowledge of basic Electronics and Electrical Theory, Principles of micro-processor- controlled equipment and multi-meter instruments.
- At least 3 years’ experience in a similar role in a technically related field as installation and servicing of automatic doors, Access Control and Hotel Lock system.
- A valid Saudi driving license is a plus
- A good command of the English Language is a must, both verbal & written.
If you believe you are the one we are looking for, please do not hesitate to apply for this job.
Successful applicants only will be considered and contacted for the interview process.
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