Service Technician

Job Description

NMK Electronics, a Midwich Group company, stands at the forefront of the professional AV industry in the Middle East. With a strong presence across the region, NMK combines a premium portfolio of reputable brands, a dedicated and skilled team and a reputation built on trust and results that started in the 1980s.
Our expertise has earned us the confidence of top consultants, system integrators and end users. NMK has delivered a number of prominent local AV projects throughout the region, and with a mission to drive growth, this is an exciting time to join the team.
Job Requirements

As a Service Technician, you’ll be responsible for diagnosing and repairing professional audio, video, and lighting equipment. The role involves hands-on technical work, routine maintenance, and supporting field service needs. You should be detail-oriented, skilled with electronic tools, and comfortable working in a fast-paced, service-driven environment.

Key Responsibilities

• Diagnose, troubleshoot, and repair faults in professional audio, video, and lighting equipment.
• Perform board-level electronic diagnostics and component-level repairs using appropriate tools (e.g., multimeter, oscilloscope, soldering equipment).
• Conduct routine maintenance, calibration, and testing of AVL gear to manufacturer specifications.
• Document fault symptoms, diagnostic steps, and repair actions in service management systems.
• Collaborate with manufacturers and suppliers to obtain technical documentation, parts, and support.
• Support field service calls and on-site diagnostics when necessary.
• Assist with product modifications, upgrades, and custom integrations as required.
• Maintain an organized, safe, and ESD-compliant service bench/workshop.
• Keep up to date with evolving AVL technologies and equipment.

Requirements:

• Proven experience in a technical service or repair role within the AVL or related electronics industry.
• Strong knowledge of signal flow and systems integration in professional audio, video, and lighting setups.
• Demonstrated ability to troubleshoot down to the component/board level.
• Proficient in soldering and rework of surface-mount and through-hole components.
• Familiarity with digital and analog electronics, including schematics and circuit analysis.
• Ability to use diagnostic tools (oscilloscopes, signal generators, multimeters, etc.).
• Excellent documentation and communication skills.
• Ability to manage time effectively and work both independently and as part of a team.

Preferred Qualifications:

• Manufacturer certifications from leading AVL brands (e.g. Shure, Epson, QSC, L-Acoustics, etc.)