Service Engineer

Responsible for the pre-installation, installation, commissioning, and repair the equipment BCL sells. The job holder is also expected to provide technical assistance to the client Technicians and Engineers related to BCL equipment.

Perform initial tests, physical inspection and calibration on receiving any new machine from supplier before deliver to the customer.
• Test products
• Commissioning within time frame
• Penalty charges percentage

Responsible for assigned equipment installation / commissioning and maintenance.
• Customer satisfaction
• Commissioning time
• Revenue growth
• Number of equipment for repair

Give demonstration to Biomedical/ end user engineering department of hospitals.
• Customer satisfaction
• Revenue growth Communicate with the technical personnel of principals give feed-back with equipment performance and get latest information to maintain and improve the performance of equipment.
• Principal satisfaction
• Complete equipment maintenance profile
• Customer satisfaction

Prepare reports for BCL and principals as per system requirement.
• Job performance level

Prepare purchase requests, according to the requirement, for parts to be used in maintenance of equipment.
• Level of spare parts
• Revenue growth

Proper record keeping of the received spare parts and consumed ones.
• Update records
• Inventory counts

Perform Preventive Maintenance Test (PMT) on the equipment as required.
• Customer satisfaction
• Percentage of down time of equipment

Provide complete satisfaction to customers by fixing the machines within the same day, upon call and visit customers twice a week.

Perform any other duties assigned by the management

Degree in Biomedical/ electrical/ electronic/ mechatronics/ computer engineer.

0-3 Years.