Senior UX Researcher

Flying Bisons is one of Europe's leading digital consulting companies, with a new office in Riyadh.

We shape, build, and deliver digital products that drive business results for our clients. We stand out thanks to a unique end-to-end process (Research & Strategy, Design, Development, Analytics & Optimisation) that allows us to approach each challenge with care and expertise.

Join our 90+ international team to co-create industry-defining products and heart-racing experiences for big government platforms (e.g. Qiwa) and Banks!

We are looking for a UX Researcher with native-level proficiency in Arabic, a strong understanding of Arabic culture and context, and excellent English communication skills. The ideal candidate should have 1-2 years of experience in conducting IDIs and usability testing, as well as gathering user feedback. If you are a Junior UX Researcher, we expect you to have knowledge and practical experience with basic qualitative research techniques.

What will you do?

• Preparation and execution of research processes, from mapping research problems to analyzing research materials.
• Creating reports and delivering key project insights to the team
• Conducting research using the following techniques: user testing, in-depth interviews (IDIs), occasionally focus group interviews – FGIs, tree testing, and card sorting
• Preparing and facilitating workshops with clients and internal teams
• Synthesize and communicate findings to inspire the design and product decisions and create visibility across departments
• Create personas, user journey maps, and blueprints as outputs of the research you conducted
• Plan and conduct meticulous desk research and analysis (trends, market insights, competitive analysis and benchmarking)
• Collaborate with other researchers, as well as with the interdisciplinary team (designers, strategists, developers, data analysts)

What do we need?

• Documented commercial experience as a UX Researcher applying qualitative and quantitative research methods
• Deep understanding of digital product lifecycle
• Good command of written and spoken English and Arabic
• Great communication and presentation skills
• Proactive attitude, you solve problems and figure things out
• Ability to navigate multiple stakeholder groups and influence others
• Strong attention to detail and highly developed organizational skills

Nice to Have:

• Experience with tools such as: Dovetail, TheyDo, Lookback, Figma, FigJam, and platforms for conducting remote research

What do we offer?

Flexible work mode

Possibility to work from our modern office (PMRV FVM, King Abdullah Dt., Riyadh 12211, Saudi Arabia)

English lessons

Apple equipment (MacBook)

Regular Knowledge Sharing meetups & workshops

Access to our educational library

Team meetups and parties