Senior Technical Support Engineer
Baker Hughes
Date: 3 weeks ago
City: Dhahran
Contract type: Full time
Job Requirements
Senior Technical Support Engineer
Do you enjoy technical challenges?
Do you like working in collaborative teams and solving technical problems?
Join our Team!
Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets and supporting facilities. Our team arranging technical expertise to meet our client expectation. We provide customers with the peace of mind needed to improve their operations reliably and efficiently.
Partner with the best
As a Senior Technical Support Engineer. You will be responsible for ensuring Baker Hughes can deliver flawless execution through involvement in pre-planning, job execution, and post-job analysis.
As a Senior Technical Support Engineer, you will be responsible for:
To be successful in this role you will:
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Able to work on Flexible working hours upon business needs.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Senior Technical Support Engineer
Do you enjoy technical challenges?
Do you like working in collaborative teams and solving technical problems?
Join our Team!
Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets and supporting facilities. Our team arranging technical expertise to meet our client expectation. We provide customers with the peace of mind needed to improve their operations reliably and efficiently.
Partner with the best
As a Senior Technical Support Engineer. You will be responsible for ensuring Baker Hughes can deliver flawless execution through involvement in pre-planning, job execution, and post-job analysis.
As a Senior Technical Support Engineer, you will be responsible for:
- Ensuring compliance with Manage the Job Cycle (MtJC) process.
- Raising an alert across the Service Delivery organization whenever an unfamiliar technical issue arises on a job.
- Liaise with customer and propose technical solutions to their intervention and stimulation challenges.
- Write technical proposals for customers.
- Promote new technologies to customers and find up-selling opportunities.
- Follow up with client and operations for upcoming jobs.
- Supporting Critical Operations in the field when needed.
- Following up on field failures that requires Technology involvement and ensure that the learning is shared across the field.
- Communicating to Engineering and Technology organization on issues and lessons learned related to different technologies.
- Working on proposals for tenders and new opportunities
To be successful in this role you will:
- Have a bachelor’s degree in science, Technology, Engineering or Mathematics.
- Have understanding of Pressure Pumping PL technology and Service Delivery requirements.
- Have 10 years of technical support experience in Coiled Tubing and Stimulation.
- Deep knowledge about CT simulation software is a must.
- Advanced knowledge about production enhancement is an added advantage.
- Have full knowledge of drilling and completion process is an advantage.
- Be able to demonstrate strong analytical and communication skills.
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Able to work on Flexible working hours upon business needs.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs.
- Additional elected or voluntary benefits
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