Senior Technical Manager - Global Patriot and HAWK Sustainment (Jeddah)

Date Posted:

2025-10-19

Country:

United States of America

Location:

RMA99: RTN Remote, Massachusetts

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance:

Secret - Current

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Raytheon is looking for a Senior Technical Manager to provide technical guidance support for our HAWK and Patriot Sustainment Contract (HPSC) program. Primary focus is providing technical oversight with a special emphasis on the Patriot Missile system, ensuring effective maintenance and direction.

In this role you will serve as a crucial interface between the customer, field service, and various entities in the Continental US (CONUS) and Outside the Continental US (OCONUS) and are responsible for meeting contractual (cost, schedule, and performance) commitments. You will also maintain accountability and authority for assigned personnel, within the program and report to the Program Manager for the program.

This accompanied Onsite role will be in Jeddah, Saudi Arabia for a 2-year long-term international assignment with additional compensation.

Extensive travel within Saudi Arabia and the United States may be required.

Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination.

What You Will Do

• Provide technical support to the team, fixing faults and provide guidance for technical details with technicians and engineers in the field.
• Manage a geographically dispersed, highly skilled team of Field Engineers maintaining and motivating a high performing team.
• Interface with the Royal Saudi Air Defense Force (RSADF) and other stakeholders on technical, training, and employment support.
• Responsible for program staffing: sourcing, interviewing, and working with Talent Acquisition to find qualified candidates to meet customer and contract requirements.
• Manage entire Performance Development cycle and compensation planning (employee performance reviews, documenting and communicating disciplinary action, developing and implement improvement plans if needed etc.).
• Lead the hiring and overseeing of technical support personnel to include the daily activities at customer facilities, overseeing multiple locations throughout Saudi Arabia.
• Lead the HSPC Technical team, ensuring effective achievement of program milestones, and actively participate in technical activities to mentor and guide the team.
• Develop staffing plans and administer overall direction of the team, fostering growth through mentoring, development, and onboarding of new hires.
• Highlight and reward employee accomplishments and effectively communicate company information.
• Know, communicate, and apply Raytheon policies, procedures and practices.
• Work closely with functional organizations (Program Management Office, Human Resources, Security, EHS etc.) to resolve employee issues.
• Support the success of program (technical, cost, and schedule) through effective team management.
• Advocate for process improvement (CORE) and implement efficiency measures.
• Participate in Program Reviews and customer meetings as needed.
  
  

Qualifications You Must Have

• Typically requires a Bachelor’s and a minimum of 10+ years prior relevant experience, or an Advance Degree in a related field and a minimum of 12+ years’ experience.
• Experience with Global Patriot and HAWK programs.
• Experience managing product non-conformances and providing technical guidance for material review.
• Experience developing technical professionals in a field environment.
• Experience with tracking, evaluating, and reporting with On-the-Job Training (OJT) team.
• Familiarity with Six Sigma, Achieving Competitive Excellence (ACE), and / or Customer Oriented Results and Excellence (CORE) principles and resources, reflecting on continuous improvement.
• Active and transferable U.S. government issued Secret security clearance is required prior to start date.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
  
  

Qualifications We Prefer

• Additional years of experience will be considered in lieu of a degree.
• Experience working in the Middle East.
• Proficiency in Microsoft Office, including Microsoft Project.
• Excellent written and verbal communication skills for effective interaction with technical and non-technical personnel.
• Ability to interface effectively with internal and external customers.
  
  

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
  
  

Clearance Information: This position requires security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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