Senior Technical Business Analyst

Outsized


Date: 2 days ago
City: Jeddah
Contract type: Contractor

Who are we?

Outsized is a high-growth, well-funded disruptor in the fast-evolving talent economy. We focus on full-time contracts (remote or onsite), typically between 1-12 months. We help our talent upskill, so they have better chances of landing their dream projects and charging fair rates. Outsized members have access to an exclusive Community to connect with peers and experts, participate in live events, and find project collaborators.


The opportunity:

Our client, a global consulting firm, is seeking an experienced professional to join their team as a Technical Business Analyst. This role offers an exciting opportunity to drive the development and optimisation of the banking commercial cards platform. The position is based in Jeddah, Saudi Arabia, with a 12-month contract.


This role requires extensive expertise in card management systems, payment infrastructure, and the ability to translate business requirements into actionable technical specifications.


Key Responsibilities:

Requirements gathering and analysis:

  • Engage with stakeholders to define and understand business goals, processes, and challenges related to cards and payment systems.
  • Conduct detailed analysis of business requirements and translate them into comprehensive, precise technical requirement documents (TRDs).

Technical documentation:

  • Draft and maintain in-depth technical specifications for system design, API integrations, and workflows related to card infrastructure and payment systems.
  • Document system architecture, ensuring alignment with business objectives and operational scalability.

Collaboration and stakeholder management:

  • Work closely with developers, operations, and product teams to ensure technical feasibility and alignment with requirements.
  • Act as the primary point of contact between business and technical teams, facilitating seamless communication and collaboration.

Banking systems expertise:

  • Utilize deep knowledge of banking systems and card management infrastructure to design and support advanced features like spend tracking, dynamic reporting, and expense management.
  • Ensure compliance with industry standards, including PCI-DSS, and support risk management initiatives related to card operations.

Production support:

  • Lead efforts to identify, diagnose, and resolve production issues, ensuring system reliability and minimizing disruptions.
  • Collaborate with IT and operational teams to enhance system performance and scalability.

Strategic insights and innovation:

  • Stay informed about the latest trends and technologies in banking, fintech, and card systems.
  • Proactively recommend innovative solutions and process improvements to enhance platform functionality and operational efficiency.
  • Provide ongoing technical support for the client Product and Business teams to help configure and onboard new corporates on systems.


Qualifications and experience:

  • Bachelor’s degree in computer science, Information Systems, or a related field.
  • 10+ years of experience in business analysis within the banking or fintech industry, with a focus on card management systems and payment infrastructure.
  • Proven expertise in drafting detailed technical requirement documents and system specifications.
  • Hands-on expertise with card management systems such as FIS Cortex, NI, TSYS, and core banking systems.
  • Extensive experience in the cards and payments industry.
  • Strong understanding of payment systems, card processing, and financial services, particularly commercial card products (e.g., corporate cards, travel cards, virtual cards, and central travel accounts).
  • Strong understanding of API integrations, SDKs, and RESTful services for seamless integrations.
  • Extensive experience in production support, including diagnosing and resolving technical issues efficiently.
  • Experience working with payment schemes (Visa, Mastercard, etc.).
  • Exceptional analytical, problem-solving, and communication skills, with a strong focus on collaboration and stakeholder engagement.
  • Proven stakeholder management from technical and non-technical areas as well as senior management.
  • Ability to work in a dynamic, fast-paced environment.


Technical requirements:

  • Experience with SaaS, spend and expense management platforms, or payment gateways.
  • Familiarity with payment trends, open banking, BaaS, and other global trends.
  • Knowledge of compliance standards, such as PCI-DSS, and data security protocols.
  • Exposure to designing user-centric financial platforms with a focus on intuitive UI/UX.
  • Knowledge of banking product development, back-end, and front-end development.
  • Familiarity with advanced tools for business process modelling and project management tools, such as Visio, BPMN, or Lucid charts.
  • Experience in ERP systems and expense management platforms like Concur, SAP, or similar tools.


Contract details:

  • Location: Jeddah, Saudi Arabia
  • Term: 12 months

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