Senior Specialist - Employee Relations (COR 538)

Qiddiya Investment Company is a leader in transforming the entertainment and cultural landscape in Saudi Arabia, and we are looking for a dedicated and knowledgeable Senior Specialist - Employee Relations to join our dynamic HR team. In this role, you will play a critical part in fostering a positive work environment while managing employee relations issues and ensuring compliance with company policies and labor laws.

Responsibilities

Employee Disputes, Grievances & Investigations

• Handle and resolve employee complaints and disputes in a fair and timely manner.
• Conduct objective and thorough internal investigations in compliance with company policy and labor regulations.
• Maintain detailed documentation of cases and outcomes to ensure transparency and consistency.
  
  
  

Qiwa Contract Management

• Administer and manage employee contracts through the Qiwa platform.
• Ensure accuracy and compliance with Saudi labor laws and company policies.
• Coordinate with HR and legal teams to address any contract-related issues.
  
  
  

Reporting & Analytics

• Prepare regular reports on employee relations metrics, trends, and case outcomes.
• Provide insights to support decision-making and enhance HR strategies.
• Maintain accurate records and dashboards for audits and compliance reviews.
  
  
  

Offboarding & Exit Management

• Facilitate the employee offboarding process, including clearance and final settlement.
• Conduct exit interviews to gather feedback and identify areas for organizational improvement.
• Ensure smooth transitions and compliance with all offboarding protocols.
  
  
  

Probation Period Management

• Monitor probationary periods and ensure timely performance evaluations.
• Coordinate with managers to assess fit and confirm employment decisions.
• Provide guidance on necessary actions for unsuccessful probation completions.
  
  
  

Day-to-Day Employee Relations Support

• Act as a point of contact for employee relations queries and concerns.
• Support the implementation of ER policies, practices, and initiatives.
• Collaborate with HR colleagues to ensure a positive and compliant workplace culture
  
  
  

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred
• A minimum of 4-6 years of experience in employee relations, human resources, or a related field
• Thorough knowledge of labor laws, regulations, and best practices in employee relations
• Outstanding communication and interpersonal skills to build partnerships and trust with employees and management
• Demonstrated ability to handle sensitive information with confidentiality and integrity
• Strong analytical and problem-solving skills to assess situations and implement effective solutions
• Proficiency in HR management systems and Microsoft Office Suite
• Ability to work independently and as part of a team in a fast-paced environment
• A proactive and solutions-oriented mindset with a passion for employee engagement and organizational culture