Senior Sales Specialist - #17107

Leverage your abilities and join the dynamic team of a leading company specializing in the Automation Machinery Manufacturing industry in Saudi Arabia, Al-Khobar.

Key Accountabilities

The position involves:

1. Service Delivery :

• collaborating with the Service Sales Manager and/or Service Manager implementing the Service sales strategy. .
• Understanding the channel strategy and establishing related prices and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
• Regularly updating the installed base in Servals (the approved Service database) with the changes made at the site.

2. Volume and profit :

• Utilizing IB database to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market.
• Focusing on the entire Service portfolio to secure profit for assigned Business/Product Groups.

3. New opportunities :

• Generating Service sales leads and develops new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios.
• Taking a One approach to leverage other colleagues' portfolios

4. Customer approach:

• Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM).
• Registering customer feedback and ensures customer satisfaction throughout the sales process.

5. Sales process:

• Planning and performing the right number of weekly sales visits, reporting them on CRM. Reports leads/opportunities, manages and updates pipeline in CRM.
• Selling entire service product portfolio to expand the company footprint in the designated area(s).
• Charting out and monitoring sales proposals, tenders and follows up proposal statistics.
• Preparing company Service offerings based on customer need and in coordination with the local Service Sales Manager and/or Service Manager.
• Communicating contract details in accordance with Company offering and strategy.
• Managing administrative sales processes.

6. Marketing:

• Acting as a marketer/salesperson of company's service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
• Translating the needs of customer into relevant company Service offerings and solutions.

Knowledge, Skills, and Experience

We Are Looking For:

• Bachelor's Degree in Electrical Engineering.
• A minimum of 5 years’ experience in service organization, with at least 3 years’ experience in Sales
• Proficiency in using Sales Tools (Salesforce, SAP booking, PPT, Excel) is advantageous.
• Knowledge of service portfolio for Low Voltage and Medium Voltage.
• Fluency in English (reading and writing) is required.