Senior Sales Specialist - #17107

Rawaj - Human Capital Management

Date: 2 weeks ago
City: Al Khobar
Contract type: Full time

Leverage your abilities and join the dynamic team of a leading company specializing in the Automation Machinery Manufacturing industry in Saudi Arabia, Al-Khobar.

Key Accountabilities

The position involves:

1. Service Delivery :

  • collaborating with the Service Sales Manager and/or Service Manager implementing the Service sales strategy. .
  • Understanding the channel strategy and establishing related prices and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
  • Regularly updating the installed base in Servals (the approved Service database) with the changes made at the site.

2. Volume and profit :

  • Utilizing IB database to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market.
  • Focusing on the entire Service portfolio to secure profit for assigned Business/Product Groups.

3. New opportunities :

  • Generating Service sales leads and develops new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios.
  • Taking a One approach to leverage other colleagues' portfolios

4. Customer approach:

  • Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM).
  • Registering customer feedback and ensures customer satisfaction throughout the sales process.

5. Sales process:

  • Planning and performing the right number of weekly sales visits, reporting them on CRM. Reports leads/opportunities, manages and updates pipeline in CRM.
  • Selling entire service product portfolio to expand the company footprint in the designated area(s).
  • Charting out and monitoring sales proposals, tenders and follows up proposal statistics.
  • Preparing company Service offerings based on customer need and in coordination with the local Service Sales Manager and/or Service Manager.
  • Communicating contract details in accordance with Company offering and strategy.
  • Managing administrative sales processes.

6. Marketing:

  • Acting as a marketer/salesperson of company's service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
  • Translating the needs of customer into relevant company Service offerings and solutions.

Knowledge, Skills, and Experience

We Are Looking For:

  • Bachelor's Degree in Electrical Engineering.
  • A minimum of 5 years’ experience in service organization, with at least 3 years’ experience in Sales
  • Proficiency in using Sales Tools (Salesforce, SAP booking, PPT, Excel) is advantageous.
  • Knowledge of service portfolio for Low Voltage and Medium Voltage.
  • Fluency in English (reading and writing) is required.

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