Senior Manager - IT BRM

Qiddiya Investment Company is a pioneering force in creating a unique entertainment and cultural destination in Saudi Arabia. We are currently seeking a skilled and visionary Senior Manager - IT Business Relationship Management (BRM) to join our team. In this vital role, you will serve as a strategic liaison between the IT department and the various business units, ensuring that IT services align with Qiddiya's operational needs and strategic goals.

Responsibilities

• Establish and maintain strong relationships with key stakeholders across the organization to understand their technology needs and business priorities
• Act as a bridge between IT and business units to ensure clear communication of requirements, priorities, and project statuses
• Collaborate with business leaders to align IT initiatives with overall business strategy, helping to drive digital transformation within the organization
• Facilitate the identification and prioritization of IT projects that support business objectives and improve operational efficiency
• Manage the lifecycle of IT projects, ensuring timely delivery, adherence to budget, and alignment with quality standards
• Develop and implement processes to collect feedback from business units to continuously improve IT services
• Provide guidance on best practices for technology usage and alignment with industry standards and emerging trends
• Monitor service level agreements (SLAs) and key performance indicators (KPIs) to ensure IT service delivery meets business expectations
• Lead cross-functional teams to deliver technology solutions that enhance business performance
• Stay abreast of the latest technology trends and developments to recommend innovative solutions that drive business growth
  
  
  

Requirements

• Bachelor's degree in Information Technology, Business Administration, or a related field; Master's degree is a plus
• 10+ years of experience in IT management, with at least 5 years in a business relationship management role
• Strong understanding of IT service management frameworks, such as ITIL
• Proven experience in managing IT projects and teams, with a track record of delivering successful outcomes
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels
• Demonstrated ability to analyze and improve processes, utilizing data-driven decision-making
• Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment
• Experience with stakeholder management and engagement tactics to drive change and adoption of technology solutions
  
  
  

Benefits

Join Qiddiya's team and enjoy a dynamic work environment that offers growth opportunities, a collaborative culture, and the chance to make a significant impact as our future Playmaker !