Senior Executive - Work Place Technology

Apparel Group


Date: 3 weeks ago
City: Riyadh
Contract type: Full time
Job Description

  • Responsible for ensuring Best in Class End user experience and 100% availability on Customer Facing systems.
  • Responsible for the hardware configuration of a computer across apparel group by updating and improving the components, layout and design of a computer for increased efficiency.
  • Provide First line or level 1 support to stores and other users.

Responsibility:

  • Implement and manage Point of Sale Systems
  • Implement store facing front of wide area network
  • Coordinate with telecom providers for resolving technical fault on communication lines
  • Manage Antivirus updates in Point-of-Sale Systems
  • Routine checking and installation of sub systems like Time and Attendance and Traffic Counting System
  • Configure end user systems, Emails and Blackberries
  • Provide technical support to group companies / associate companies
  • Install and manage routine applications like MS Office and other settings on Client Machines
  • Configure Cisco 8700/8600 Series routers
  • Configure and manage Wireless routers in Store
  • Configure and manage Citrix Clients
  • Ensure Antivirus is updated and all patches are applied
  • Configure and Implement Nortel Telephone systems

Qualification:

  • The ideal Senior Executive – Workplace Technology should have 3-5 years of experience in hardware engineering or a related field.
  • Proficiency in hardware design, testing, and troubleshooting.
  • Bachelor’s degree in electrical engineering, Computer Engineering, or a related field.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Understanding of hardware components, circuit design, and industry standards.

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