Senior Business Process Analyst
TestCrew | Quality Engineering & Software Testing

Job Title: Senior Business Process Analyst (ARIS Expert)
Location: Riyadh, Saudi Arabia
Job Summary:
We are seeking a skilled and detail-oriented Senior Business Process Analyst with hands-on experience in ARIS for enterprise process modeling, optimization and a solid understanding of financial regulations and the capital markets landscape in Saudi Arabia. This role plays a critical part in designing, optimizing, and governing business processes in alignment with CMA (Capital Market Authority) regulations and industry best practices.
You will collaborate with cross-functional teams, gather business requirements, and support digital transformation by translating complex workflows into structured, standardized process models.
Key Responsibilities:
- Lead end-to end business process modeling initiatives using ARIS to document, analyze, and optimize current and future state processes.
- Facilitate workshops and interviews with stakeholders to gather process requirements, pain points, and improvement opportunities.
- Design and maintain standardized process models using ARIS BPA methodology and industry-standard frameworks (e.g., BPMN 2.0).
- Work closely with business and IT teams to align process designs with system capabilities and project goals.
- Analyze process performance using KPIs and identify bottlenecks, redundancies, and compliance gaps.
- Develop and maintain a centralized process repository in ARIS to ensure accessibility, governance, and traceability.
- Ensure compliance with internal control frameworks, regulatory requirements, and quality standards.
- Support change management initiatives related to business process changes.
- Train and support business users in understanding and utilizing ARIS models for better decision-making and transparency.
Required Qualifications:
- Bachelor’s degree in Business Administration, Computer Science, Industrial Engineering, or a related field.
- 4+ years of experience in Business Process Analysis, including at least 3 years of experience working with ARIS.
- Proven expertise in ARIS Designer, ARIS Architect, and ARIS Publisher.
- Strong knowledge of BPMN 2.0, process governance, and lifecycle management.
- Experience in process improvement methodologies (Lean, Six Sigma, Kaizen, etc.).
- Strong analytical and documentation skills with attention to detail.
- Excellent communication and stakeholder engagement skills.
- Experience working in Agile, DevOps, or digital transformation environments.
Preferred Qualifications:
- ARIS certification or formal training in ARIS toolset.
- Experience with process mining tools (e.g., ARIS Process Mining, Celonis).
- Knowledge of enterprise architecture (EA) frameworks like TOGAF, Zachman, or BIZBOK.
- Familiarity with compliance and regulatory frameworks (ISO, SOX, GDPR, CMA, etc.).
- Experience in industries such as financial services, Capital Market, Banking or government.
Soft Skills:
- Strong problem-solving and critical-thinking ability.
- Ability to handle multiple priorities and projects simultaneously.
- Highly organized and process-driven mindset.
- Influential team player with leadership potential.
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