Senior Associate - SME Account Management
Bupa Arabia
Date: 2 weeks ago
City: Riyadh
Contract type: Full time
Job Description
To ensure that specific BUPA products are sold to the retail customers based on the leads generated, as per the need of the customer and ensuring that all the sales processes are followed ensuring high customer satisfaction thereby helping the Retail Sales business achieve their targets.
To ensure that specific BUPA products are sold to the retail customers based on the leads generated, as per the need of the customer and ensuring that all the sales processes are followed ensuring high customer satisfaction thereby helping the Retail Sales business achieve their targets.
- Follow set KPI's by team leader for number of calls, visits and proposals.
- Search for new leads by different sources (Net - calls - territory Management - Referrals - CRM … etc)
- Ensure submitting the quotation within department KPI's (72 hours).
- Ensure high standard written correspondences in Arabic & English
- Fulfill Renewal book target
- Track all sales stages from identification of prospect, calls, meetings, follow ups, pricing and agreement signature, relation
- Ensure premium collection according to Finance policy
- Ensure Premium collection in accordance to BA credit control policy
- Achieving 100 % of Outstanding collection
- Ensure that the daily sales report is sent to the Team Leader
- Ensure that a monthly report of all the accounts that have been won & lost
- Maintain awareness of market trends and competitors
- Meet minimum weekly sales call standards and complete all reporting, forecasting in a timely manner
- Maintain awareness of market trends and competitors' practices and pass on the intelligence to the retail sales management
- Ensure that the customer is completely satisfied with the interaction during the interaction.
- Follow up on customer query & request which requires interaction with other departments (Membership - Customer Service - Pre-Auth - Claim - Finance …etc)
- Ensure monthly visit or when needed to build good relationship with the client & apply the loyalty program
- Comply with all regulatory requirements of SAMA & CCHI to mitigate any compliance risk
- Should have good grasp in written and spoken English & Arabic
- Ability to work under pressure
- Drive to perform at high levels
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Quality Manager
Parsons Corporation,
Riyadh
14 hours ago
In a world of possibilities, pursue one with endless opportunities. Imagine Next!When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find...
Technical Product Owner (m/f/d)
Halian | Managed Services, Recruitment Agency & Contract Staffing,
Riyadh
15 hours ago
Job Title: Technical Product OwnerLocation: National Housing Company in RiyadhJob Type: Full-Time, In-HouseReports to: Delivery ManagerJob Description:A Technical Product Owner (TPO) is a specialized role that bridges the gap between technical teams and business owners, mainly THE CLIENT business analysts. The TPO should ensure alignment of service delivery with business needs from both technical and business perspectives.The TPO should have...
Supply Chain Transformation Consultant
Renoir Consulting,
Riyadh
1 day ago
Overview:As a Supply Chain and Systems Specialist, you will be responsible in understanding and reviewing the supply chain function of our clients and their related business processes (current operating model) leading to the implementation of enhanced ways of working (future operating model) including the re-engineering of their processes and scoping and implementing supply chain related solutions. Your role also involves understanding...
