Senior Account Manager
stc
Date: 3 weeks ago
City: Riyadh
Contract type: Full time

Job Purpose
Jobs at this level are responsible for identifying potential accounts/clients for STC, managing short selling cycles and providing on – going support to STC’s clients. They are also responsible for performing moderately complex analysis of customer data, developing basic sales and account management reports.
Job Responsibility
2-4 Years Of Experiance
Nature Of Experience
Experience working in sales or managing key account roles, preferably at technology / telecommunication industry
Job Band
Professional
Skills
Education
Bachelor Degree in Business Administration or Engineering
Masters Degree in Business Administration or Engineering
Additional Education
Certifications
Jobs at this level are responsible for identifying potential accounts/clients for STC, managing short selling cycles and providing on – going support to STC’s clients. They are also responsible for performing moderately complex analysis of customer data, developing basic sales and account management reports.
Job Responsibility
- Provide required support in developing and managing relationships with accounts across verticals.
- Interact with small accounts to sell STC’s products in line with company marketing strategies and tactics to deliver on sales/profit targets.
- Coordinate with existing accounts to identify new business opportunities and participate in building revenue streams to maximise profits.
- Support Account Managers in their interactions with clients to sell STC’s products in line with company marketing strategies and tactics to deliver on sales/profit targets.
- Support Account Managers in devising a detailed account plan that addresses customer requirements, in order to maximize STC’s profits.
- Analyse secondary research data related to potential clients and devises necessary programs/plans based on account management procedures, informing status of sales to Account Managers on a regular basis.
- Coordinate with relevant departments and ensures customers are satisfied with STC’s products/services, ensuring all account related service issues are effectively addressed.
- Participate in the development of client proposals/presentations and ensures these are comprehensive, in order to highlight STC’s full range of relevant products/services.
- Support in tender process, establishing appropriate contractual agreements by coordinating with Regulatory and Corporate Affairs Sector and Legal General Directorate work units.
- Coordinate regularly with other sales executives and Account Managers, in order to keep them updated on all sales activities and customer enquiries.
- Support cross-functional projects for developing tailored products and services to STC’s clients, in order to enhance customer satisfaction.
- Perform moderately complex analysis on account statistics and participates in developing sales and account management reports, in a timely manner, as applicable to the role.
- Work with sales executives in resolving sales enquiries/complaints, in line with predefined account management principles.
- Review all requisite documentation related to STC’s products and transactions, ensuring accuracy of the statistics reported in the documents.
- Review customer database entries on a regular basis and ensures these are accurate, in a timely manner, as applicable to the role.
2-4 Years Of Experiance
Nature Of Experience
Experience working in sales or managing key account roles, preferably at technology / telecommunication industry
Job Band
Professional
Skills
Education
Bachelor Degree in Business Administration or Engineering
Masters Degree in Business Administration or Engineering
Additional Education
Certifications
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