SCCM SCCM/MECM Subject Matter Expert (SME) – Endpoint Management

Job Description

• Project Description:
  
  

SCCM/MECM Subject Matter Expert (SME) – Endpoint Management

Job Summary

The Senior SCCM SME is responsible for the enterprise-wide design, deployment, and optimization of Microsoft System Center Configuration Manager (SCCM/MECM). The role provides strategic guidance, advanced troubleshooting, and ensures compliance, software delivery, and OS deployment across all endpoints.

• Responsibilities:
  
  

Key Responsibilities

• SCCM Architecture & Governance
• Design, implement, and maintain SCCM hierarchy: Primary/Secondary sites, Distribution Points, Management Points, and Software Update Points.
• Define and enforce SCCM policies, standards, and operating procedures.
• Monitor site health and client status; proactively resolve issues.
• Maintain boundaries, collections, and client settings for optimized performance.
• Perform regular SCCM site backup and disaster recovery validation.
• Patch Management & Compliance
• Plan and execute enterprise patching strategies for Windows, Office, and third-party applications.
• Configure, test, and deploy Automatic Deployment Rules (ADRs) and Compliance Baselines.
• Monitor compliance reports and remediate non-compliant endpoints.
• Collaborate with IT Security to align patching with corporate security policies.
• Software Deployment & Application Packaging
• Package, test, and deploy applications across enterprise endpoints using SCCM task sequences.
• Automate deployments with PowerShell scripts and advanced SCCM techniques.
• Resolve software deployment issues, including application conflicts and installation failures.
• Maintain software inventory, including license tracking and reporting.
• Operating System Deployment (OSD)
• Manage Windows OS imaging, boot images, driver packages, and task sequences.
• Lead in-place upgrades, bare-metal deployments, and device refresh cycles.
• Optimize OSD workflows to ensure reliability and minimize downtime.
• Maintain a library of standardized enterprise images aligned with IT standards.
• Reporting & Analytics
• Develop advanced SQL queries and SSRS reports for inventory, compliance, deployment, and patch status.
• Provide actionable insights from SCCM data to drive endpoint strategy.
• Track KPIs such as patch compliance rate, deployment success rate, and client health metrics.
• Mandatory Skills Description:
  
  

Required Skills & Qualifications

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 4+ years of experience in SCCM/MECM administration and architecture
• Expert knowledge of SCCM hierarchy, client deployment, site maintenance, and task sequences
• Proficient in Windows OS, Active Directory, WSUS, networking, and endpoint security
• Advanced SQL and SSRS reporting skills
• PowerShell scripting expertise for automation and troubleshooting
• Proven track record in enterprise software deployment, patch management, and OS deployment
  
  

Nice-to-Have Skills Description

Preferred Skills

• Experience with enterprise software packaging tools (AdminStudio, WiseStudio, App-V)
• Experience with monitoring tools for large SCCM infrastructures
• Strong analytical and problem-solving skills for large-scale deployments
  
  

Languages

English: C2 Proficient

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