Saudi National-Customer Service
Madi International
Date: 6 days ago
City: Al Khobar
Contract type: Full time
MADI International is looking for a passionate and detail-oriented Saudi Customer Service Officer to join our team in Khobar. If you're a Saudi National with strong communication skills and a commitment to delivering excellent service, we want to hear from you!
Key Responsibilities:
Key Responsibilities:
- Handle incoming customer inquiries via phone, email, and WhatsApp.
- Provide product information, order updates, and support with returns or complaints.
- Coordinate with the sales and logistics teams to ensure smooth order fulfillment.
- Maintain customer satisfaction through prompt, polite, and professional service.
- Update customer records and service logs accurately.
- Saudi National Mandatory.
- Excellent communication skills in Arabic and English.
- Previous experience in customer service or call center roles is a plus.
- Strong organizational skills and attention to detail.
- Ability to multitask and handle pressure in a fast-paced environment.
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