Saudi National-Customer Service

Madi International


Date: 6 hours ago
City: Al Khobar
Contract type: Full time
MADI International is looking for a passionate and detail-oriented Saudi Customer Service Officer to join our team in Khobar. If you're a Saudi National with strong communication skills and a commitment to delivering excellent service, we want to hear from you!

Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, and WhatsApp.
  • Provide product information, order updates, and support with returns or complaints.
  • Coordinate with the sales and logistics teams to ensure smooth order fulfillment.
  • Maintain customer satisfaction through prompt, polite, and professional service.
  • Update customer records and service logs accurately.


Requirements:

  • Saudi National Mandatory.
  • Excellent communication skills in Arabic and English.
  • Previous experience in customer service or call center roles is a plus.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and handle pressure in a fast-paced environment.

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