Saudi In-Market Supply Chain Sr. Planner

Position

Saudi In-Market Supply Chain Sr. Planner

Reports to

GCC In-Market Supply Chain & CS Sr. Manager

Department

Regional Demand & Supply (RDS)

Position is based in office.

Riyadh, Saudi Arabia

Aim Of Job

The In-Market Supply Chain Lead is responsible for orchestrating our Johnson & Johnson Innovative Medicine Integrated Business Planning (IBP) at country level with key focus on the Step 2 of the Demand Review ensuring consensus demand for optimal products supply to the local distributors, and orders handling, in collaboration with the different internal and external stakeholders.

Main Accountabilities

Integrated Business Planning & Inventory Management - Ordering - Shipments & Delivery Follow-up:

• Responsible for In-market Demand Planning Process, supporting the IBP process, orchestrating the Consensus demand meeting, reviewing the Tender Scenarios Planning & New Product Launch forecasts with Finance and Commercial.
• Upload Forecast into the different planning systems on monthly basis for 36 months. (Anaplan/OMP).
• Accountable for Supply Network Planning, monitoring demand coverage and perform proper upstream communication to eliminate risk of stockout, ensuring inventory distribution as per market needs and net requirements propagation.
• Managing properly shelf-life and Artwork planning in OMP-SNP for each customer/country.
• Upload distributors sales, inventory, and movement files on monthly basis into (OMP-DP/SNP).
• Generate Ex-source plan from OMP-SNP on weekly basis and discuss the landing progressing with finance, and commercial teams.
• Provide meaningful comments on customer location on OMP-SNP on items with low coverage.
• Monitor with local distributors stock levels in view of an optimal inventory management.
• Propose, validate & challenge regular private market orders in collaboration with sales and marketing, for distributors' final review and approval.
• Responsible for the E2E ordering processing from forecasts, orders entry to invoicing.
• Ensure correct Sales Order Process on SAP. Drive correct information interfacing between local Supply Chain System (Galaxy) vs. Sourcing (Europe 2).
• Accountable to identify, escalate and follow up to resolution order errors on Galaxy.
• Responsible for SOX compliance activities related to the revenue cycle in full guidance with internal compliance and finance.
• Issue J&J IM Invoice on time as per the defined process flow with sourcing.
• Follow-up with the Supply Network Planners on production timelines and shipments logistics in view of timely deliveries.
• Follow up with the Supply Network Planners on documents flows to ensure documents' appropriateness and its processing and dispatching efficiency. Ensure that customized shipping documentation & legalizations abiding by the local customs regulations are complying with our regulatory and legal requirements.
• Recommend appropriate transportation means that commensurate with customers' needs, after negotiating and arranging with the Supply Network Planners for an appropriate service line, to maintain cost effective balance between customer service and cost of shipment.
• Responsible for the review and handling of tender orders. Coordinate closely with different stakeholders to ensure alignment with contracts.
• Handle compensation free goods orders in compliance with local SOP.
• Participate and deliver right information and analysis in the demand planning monthly meeting.
• Drive supply chain actions in the new products launches and handling of company supply issues .
• Active participant and accountable to drive assigned actions on regional projects.
• Ensure right volumes, shelf life, schedule and obtain the necessary green light from customers at time of shipping.
• Follow up on LONO issuance, NIL, and issuance of letter of no re-export in countries receiving controlled products.
  
  

Tender Management

• Accountable for reflecting tender volumes forecast on Anaplan/OMP-DP with accurate scheduling.
• Collaborate with tender, commercial, and Key Accounts to materialize distributor's Purchase Order on time from Ministry of Health awardation to distributors.
• Manage local stock delivery exceptions and liaise with private market stakeholders.
• Manage exceptions with Regulatory Affairs related to shelf life, artwork, and price discrepancies.
• Ensure masterdata update on iTender, and timely release of the contracts to SAP-Galaxy (SKU list, Prices).
  
  

Production With 3rd Party Local / External Manufacturer

• Build and share the finished goods net requirements with the local 3 rd party manufacturer according to the monthly rolling forecast provided by Commercial onto Anaplan/OMP-DP.
• Manual upload on behalf of the 3 rd party manufacturer the net requirements (bulk/API) onto OMP-SNP for visibility to J&J IM Supply Planning sites.
• Follow up on the production & QA release on time.
• Ensure that distributor collects the finished goods on time from local manufacturer.
• Monitor local 3 rd party manufacturer performance through OTIF-S.
  
  

Collaboration And Alignment With Different Stakeholders

• Collaborate with several departments such as Regulatory, Finance, Quality, Marketing, Sales, etc. for a proper information sharing and a better integration of logistics and business systems and processes.
• Connect and work in partnership with global colleagues in Supply Chain Development Leaders for new product launches, and with the Regional Demand Management team on the forecasting process.
• Conduct monthly Step2 (Demand Review meetings) with Commercial, and Finance teams to better understand the market dynamics, challenge In-Market sales forecast with commercial for optimal inventory coverage to drive a balanced meaningful consensus demand (Ex-source).
• Capture Risks & Opportunities and reflect them on IBP Demand Review.
• Manage distributor relationship and work in close collaboration on aligning open orders on both systems, reconcile balances of orders and decide on open orders maintenance periodically.
• In coordination with key cross-functional partners (labelling/Regulatory Affairs), work on the approval and implementation of the Specific packs required for countries.
• Assist the Supply Network Planners to efficiently take over countries and cope with specificities related to countries with complex processes.
• Responsible for handling customers' complaints related to supply chain and taking proper corrective measures and actions.
• Handle logistics activities/ Supply Chain Planning activities related to products recalls and phased out products (including stock builds, etc.)
• Responsible for the review of quotations before final submittal to tenders to ensure compliance from a supply chain perspective (packs quoted, lead times, transportation, and others).
• Ensure full compliance with company SOPs, HCC guidelines, FCPA, etc.
  
  

Reporting

• Participate in the reporting to management on orders, shipments status, and local inventory levels.
• Ensure continuous Master Data update (approved packs, prices, PA, etc.) on SAP & OMP.
• Report events and deviations to the Quality department as per the management review requirements.
• Report stock-out situations through the global Stock Out Tool.
  
  

Main Performance Measures

• Contribute to the Global D&IM Scorecard (MAPE/BIAS, OTIF, COR).
• Orchestrate / Contribute to the monthly IBP Demand Review Process with stakeholders.
• Order Processing on time per defined LOC D&IM matrix.
• Open Orders Delivery Update with defined frequency for Private / Tender channels.
• Deliver assigned key actions / steps in cluster projects. Experience & Style
• Education: BA, or BSc. (Preferable Industrial Engineer).
• Relevant Supply Chain experience of 5 years.
• Accurate person, with attention to details and high-performance standards.
• Has a strong demonstrated track of achievements.
• Ability to communicate effectively and build strategic partnership with customers and internal stakeholders.
• High analytical skills. Problems solving oriented.
• Results oriented, energetic, self-motivated and possess pro-active attitude.
• Personal integrity and honesty.
• Fluency in English and Arabic.
  
  

Leadership Behaviours

• LIVE OUR CREDO Demonstrates and models the heart of Johnson & Johnson.
• CONNECT Builds internal and external relationships based on respect. Seeks, listens to, and incorporates diverse points of view.
  
  

Collaborates openly across boundaries and acts as a team player.

• SHAPE Inspires and contributes ideas that challenge thinking. Courageously tries new things, tests and learns from mistakes. Demonstrates resilience and agility to drive and adapt to change.
• GROW Develops self and others to reach their goals.
  
  

Engages in open and honest conversations.

Drives performance by managing energy and taking ownership for outcomes.

Technical Specific Skills

Experience with all / some of the following Supply Chain facets

• Demand & Supply Planning.
• Inventory Management fundamentals.
• Tender Management.
• Ordering-to-Invoice process.
• Shipments Follow up / logistics & shipping fundamentals.
• Distributor management.
• External manufacturing knowledge/management.
• Basics of project Management.
• SAP, OMP, Anaplan, or relevant ERP experience.
• Master Data management.
• Letter of credit knowledge.
  
  

Other Job Specific Skills: (Must haves)

• Ability to work in a global, complex environment.
• Able to work under pressure, organized, and structured.
• Qualified to carry on simultaneous complex tasks while complying with professional standards .
• Proven ability to lead and work with cross-functional teams.
• Ability to cope with multi-cultural environments.
• Customer Service oriented, Enterprise mindset.
• Active knowledge seeker / values learning and development.