Salesman

Core Job InformationJob Title Salesman – General TradeDepartment Sales Location Respective Branch OfficeSub-department General Trade Band / Level ProfessionalReports To(Job title/Band) Sales Supervisor Direct Reports (if any)

Job SummarySalesman is responsible for conducting the field sales operations. He / She applies sales knowledge and techniques to achieve his sales targets and collection targets. He / She manages customer relationship through outstanding customer service and timely issue resolution. Job Responsibilities Key Area Key ResponsibilitiesSales Operations • Follow the daily route plan to make customer visits• Discuss the sales order requirement with customer and take sales order. Make an audit of customer’s stock to identify requirement• Provide inputs on competitors’ promotions, pricing, and sales trends to Sales Supervisor• Implement the sales promotions effectively as per directions• Submit the orders to Sales Coordinator and clarify if there are any queries• Prepare and share the daily status report to Sales Supervisor• Handle customers professionally and address their queries efficiently• Coordinate with logistics team to ensure timely delivery of customer orders• Handle customers’ complaints regarding return goods by gathering required information and submitting it to the logistics team for necessary action Collections • Follow-up with customers regularly for achieving the collections targets• Raise concerns to the supervisor in case of overdues or collection issues• Prepare and share the collection status report• Submit cash and checks to cashier along with supporting to ensure accurate accounting of collections

Key Result Areas (KRAs)• Sales targets achievement• Collection targets achievement• New Customers Acquired• Adherence with route plan• Quality of customer serviceKey Interfaces of the roleInternal Interface• Sales Team • Supply Chain • Warehouse Team• Accounts External Interface• Customers

Key CompetenciesTechnical Competencies• Product & Competitor Knowledge• Sales Planning & Execution • Customer Management • Sales Reporting and Documentation Professional Competencies• Communication Skills• Teamwork and Collaboration• Result Orientation

Job Specification Essential Requirements

Desirable AttributesEducational Qualifications • Secondary Education Professional Qualifications Experience • 2 years of experience in sales in FMCG sector Any Others • Proficiency in written and verbal Arabic and English language • Saudi Citizen