Sales Support Executive - Dormakaba Group

Echelonix


Date: 1 day ago
City: Riyadh
Contract type: Full time
Riyadh, SA, 12331-6756

Nov 5, 2024

Based in Riyadh and reporting into Estimation Team Lead. If you are passionate about delivering exceptional customer service, ensuring smooth order management processes and accurate pricing estimations to our customers? Do you thrive in a dynamic environment where teamwork and problem-solving are valued? If so, we have the perfect opportunity for you!

Job Description:

As a Sales Support Executive, you will play a crucial role in ensuring accurate estimation, seamless customer service and efficient order management. Your responsibilities will include:

  • Providing timely and accurate pricing estimations, including value-engineered options.
  • Responding promptly and efficiently to customer inquiries, managing and prioritizing quotation requests.
  • Managing the order process from entry to execution, ensuring accuracy and compliance.
  • Coordinating with various teams to ensure correct pricing, timely order delivery and resolve any issues that may arise.
  • Generating and maintaining reports to track order status, customer complaints, and backorders.
  • Offering technical support to sales and customer service teams, as well as assisting with tender document preparation.

Qualifications:

  • Bachelor’s Degree in any discipline.
  • Minimum of 3 years of relevant industry experience (5 years for candidates familiar with processes & SOPs), preferably in construction, access solutions, or any industrial business.
  • Experience working with SAP is highly preferred.
  • Strong organizational skills and the ability to work well under pressure.
  • Excellent problem-solving abilities and a customer-oriented mindset.
  • Ability to work effectively in a team environment.
  • Familiarity with the doors, access systems, hardware, Automatics and facade within construction industry

Job Application

If you believe you are the one we are looking for, please do not hesitate to apply for this job.

Successful applicants only will be considered and contacted for the interview process.

Application deadline November 15th, 2024

This job has been sourced from an external job board.

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