Sales Support Engineer
EagleBurgmann
Date: 1 day ago
City: Al Khobar
Contract type: Full time
Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
EagleBurgmann is a leading international specialist in industrial sealing technology. We combine innovative technologies, digital solutions and our passion to create sophisticated and reliable sealing systems. Our products help make entire industries safer and more sustainable. 5,800 employees create added value for our customers around the world with their enthusiasm and competence. EagleBurgmann is a joint venture between the German Freudenberg Group and the Japanese Eagle Industry GroupSales Support Engineer
+971 (56) 6762045
[email protected]
EagleBurgmann is a leading international specialist in industrial sealing technology. We combine innovative technologies, digital solutions and our passion to create sophisticated and reliable sealing systems. Our products help make entire industries safer and more sustainable. 5,800 employees create added value for our customers around the world with their enthusiasm and competence. EagleBurgmann is a joint venture between the German Freudenberg Group and the Japanese Eagle Industry Group
Some of your Benefits
Company Car
Company Car: Benefit from a company car every time you drivePaid Holidays
Paid Holidays: With paid-time off, local holidays are all the way more relaxingHealth Insurance
Health Insurance: Rely on comprehensive services whenever you need itSafe Environment
Safe Environment: We strive to ensure safety remains a top priority, and provide a stable environment for our employeesVacation
Vacation: We offer time off to refresh and recharge Khobar On-Site EagleBurgmann Saudi Arabia Ltd You support our team asSales Support Engineer
Responsibilities
- Coordinate with Sales & Service teams in the entire process of contract pre-order and post-order activities. These include aftermarket contract technical & commercial offer preparation, approvals, quotation, negotiation, and final award.
- Lead in identifying the optimum stock for each existing contract.
- Participate in negotiations, new service contract discussions.
- Handle all client portals regularly for issued RFQ’s, purchase orders, enquiries, and contracts.
- Provide updates/business reports to EB management periodically for internal/external meetings.
- Prepare high level customer presentation based on the guidance from Sales & Service teams.
- Assist in organising training programs for customers.
- Support Application engineering as needed in technical works.
- FSPO database management
- Proactively support Sales & Service teams in follow-up of goods delivery, delivery notes and payment collection from the customers.
- Manage coordination of activities for retrofit and upgrade projects to help the company in winning more retrofits and upgrades.
- Assist in preparing SPIR/PSPL for major customers
Qualifications
- Preferably Saudi Nationals
- Mechanical Engineer with experience in Sales Coordinator or Sales Support roleMinimum 3 – 5 years, experience working in Oil & Gas, Petrochemical, Rotating equipment, or related industries.
- Have fair knowledge of rotating equipment in general.
- Experience with large and complex organizations
- Appropriate computer and IT systems skills/knowledge (MS office, document management)
- Fluent English (spoken and written)
Additional Information
Silpi Dutta+971 (56) 6762045
[email protected]
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