Sales Support and Administration Specialist – Saudi Arabia

Primary Role Focus:

Responsible for supporting and coordinating the sales workflow between clients, local partners, and internal departments. Accountable for managing revenue-generating processes and providing business administration support.

• Reports to: General Manager, Saudi Arabia
  
  

Key Tasks and Responsibilities

• Purchase Order Management:
• Manage the end-to-end process for product purchase orders, from receipt of PO to cash flow
• Review purchase orders (POs) and obtain acceptance approval per QMS guidelines
• Maintain accurate PO records and create corresponding folders
• Coordinate with Operations to estimate execution dates and update local partners accordingly
• Track and manage cancelled POs or line items, communicating updates to local partners
• Confirm invoiced POs with Finance and ensure timely cash flow
• Liaise with Aramco Operations Procurement and IT for PO issues, when necessary
• Service Contract Execution:
• Access and manage Aramco Portal to track open DRSSs
• Coordinate execution timelines with Operations and update Aramco Portal
• Oversee ESV and Dilip processes in Aramco Portal
• Communicate with Aramco certifiers and verifiers to secure service entry acceptance
• Record revenue in Master Sheet and coordinate with Finance for invoicing and cash flow
• Resolve any issues on Aramco Portal by liaising with Aramco CAD or IT Departments
• Reporting and Analysis:
• Monitor and report on Revenue DSO (Days Sales Outstanding)
• Prepare and present monthly revenue reports to management
• Analyze and report revenue by line item, Aramco department, and sales representatives and other criteria’s as required
• Track and analyze rig count
• Administrative Support:
• Coordinate Aramco ID and sticker requests, tracking expiry dates for timely renewals
• Manage staff accommodation contracts and occupancy
• Handle travel arrangements, including flight and hotel bookings, and transportation for staff and visitors
• Manage company leased vehicles
• Assist in organizing company events and meetings
• Perform additional tasks and projects as assigned
  
  

Sales Support and Administration Specialist – Saudi Arabia

Position Requirements

Experience And Skills

• 5+ years of experience with Aramco SAP Ariba, ESV & Dilip systems
• Strong organizational, coordination and communications skills
• Excellent problem-solving abilities
  
  

Education and Training

• Bachelor’s degree or equivalent experience
  
  

Physical and Safety Requirements

• Prolonged use of computer monitor, keyboard and mouse
• Ability to sit for extended periods
  
  

Competencies

Packers Plus Values

• Customer intimacy
• Operational excellence
• Innovation
  
  

Role Competencies

• Results-Driven and self-motivative
• Effective team player with strong interpersonal skills
• Ability to work independently with minimal supervision
• Excellent written and verbal communication skills
  
  

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