Sales Support

Job Description

NMK Electronics, a Midwich Group company, stands at the forefront of the professional AV industry in the Middle East. With a strong presence across the region, NMK combines a premium portfolio of reputable brands, a dedicated and skilled team and a reputation built on trust and results that started in the 1980s.
Our expertise has earned us the confidence of top consultants, system integrators and end users. NMK has delivered a number of prominent local AV projects throughout the region, and with a mission to drive growth, this is an exciting time to join the team.

About the Role – Sales Support
As a Sales Support Coordinator, you will play a key role in the success of our sales operations by providing essential administrative support. This role requires someone who is highly organised, detail-driven, and confident in supporting the sales team through a variety of tasks that contribute directly to customer satisfaction and operational efficiency.
You will have strong communication skills, both in person and over the phone, a keen eye for detail and a collaborative spirit that thrives in a fast-paced environment.

Job Requirements

• Assist the sales team with administrative tasks, including creating quotations and other sales-related documents.
• To assist customers with their RFI/RFPs and provide up-to-date information whenever necessary.
• Respond to customer inquiries and follow up on leads, delivering prompt and effective solutions.
• Create technical submittals for customers.
• Work closely with the pre-sales/design team to ensure that all customer quotations are processed in a timely manner.
• Collaborate with other departments, such as logistics and finance, to ensure that all customer orders are fulfilled accurately and efficiently.
• Maintain up-to-date knowledge of the company products and services, as well as industry trends and competitors.
• Attending sales meetings and trade shows as necessary.
• Represent the brand at trade shows, client presentations, and industry events
• Maintain knowledge of all product and service offerings of the company
• Maintain an awareness of market trends and competitor activity

• A proactive approach to work, the flexibility to work with individuals at all levels and the ability to deliver results that ultimately lead to revenue generation.
  
  

Job Responsibilities

• Degree/Diploma in related field or equivalent experience
• A minimum of 2 years of experience preferably within the AV or technology sector.
• Knowledge of CRM and ERP systems
• Excellent communication, interpersonal, and negotiation skills.
• Organised and able to prioritise tasks
• Good verbal and written English communication

• Team player