Sales Specialist - SDRS
Qureos
Date: 18 hours ago
City: Dammam
Contract type: Full time
Saudi Development & Export Services Co. Ltd.
Position: Sales Specialist
Department: Commercial Department
Reports to: Commercial Director
Potential Subordinates: None
Position Summary
The Sales Specialist is responsible for driving sales growth within the bonded zone by identifying and developing new business opportunities, maintaining strong relationships with clients, and ensuring customer satisfaction. This role focuses on meeting sales targets, promoting the company’s services, and collaborating with internal teams to optimize customer experience.
Key Responsibilities
Sales & Client Acquisition:
Position: Sales Specialist
Department: Commercial Department
Reports to: Commercial Director
Potential Subordinates: None
Position Summary
The Sales Specialist is responsible for driving sales growth within the bonded zone by identifying and developing new business opportunities, maintaining strong relationships with clients, and ensuring customer satisfaction. This role focuses on meeting sales targets, promoting the company’s services, and collaborating with internal teams to optimize customer experience.
Key Responsibilities
Sales & Client Acquisition:
- Identify and pursue new sales opportunities within the bonded zone.
- Develop and maintain strong relationships with new and existing clients to ensure customer satisfaction and loyalty.
- Conduct market research to understand industry trends and identify potential clients.
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Develop customized solutions and proposals to meet client needs and enhance service offerings.
- Monitor client accounts to ensure timely follow-ups and consistent communication.
- Provide periodic reports on customer satisfaction trends, service performance, and sales impact.
- Ensure customer feedback is incorporated into sales and marketing strategies.
- Work closely with internal teams to ensure seamless coordination between customer service, sales, and marketing.
- Develop and implement sales strategies to achieve revenue targets and business growth.
- Provide regular sales forecasts and performance reports to the Commercial Director.
- Track and analyze sales metrics to identify areas for improvement and optimize sales processes.
- Work closely with the customer service and operations teams to ensure seamless service delivery and client satisfaction.
- Communicate client feedback and market insights to internal teams to drive service enhancements and business development.
- Achieve a minimum sales target as set by the Commercial Director.
- Maintain a client retention rate of at least 85%.
- Ensure timely follow-up on 95% of client inquiries.
- Contribute to achieving a Net Promoter Score (NPS) of +40 or higher.
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- Proven experience in sales, preferably within logistics or bonded zone services.
- Strong communication and negotiation skills.
- Ability to analyze sales data and market trends.
- Proficiency in Arabic and English.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
GIS Technical Advisor
Hitachi Energy,
Dammam
1 day ago
The opportunityTo build You as a responsible for the scope of work of GIS Supervisor cover all the activities / actions required to enable switching systems to be successfully installed, repaired and any faults eliminated, and the Supervisor is responsible for installation of high voltage systems worldwide for PGHV. He/she represents HE in general through his presence and technical knowledge...
Project Site Engineering Senior Professional
Hitachi Energy,
Dammam
1 week ago
The opportunityWe are seeking a motivated and enthusiastic Project Site Engineering Senior Professional to join our team. In this role, you will be preparing a site execution schedule for High voltage substations (including mobile substations, e-house integration, primary and secondary site/yard activities).How You’ll Make An ImpactPlanning, coordinating, and managing the overall site activities and subcontractors and be accountable of site...
Assembly Technician-1
Copeland,
Dammam
1 week ago
About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology...
