Sales Manager - Luxury

Role Overview

The Sales Manager will own client acquisition and revenue growth. This is a hands-on, client-facing role for someone who thrives on building relationships, identifying opportunities, and closing deals.

Key Responsibilities

Business Development & Sales Growth

• Identify, target, and convert high-value corporate and private clients in the luxury sector.
• Leverage existing network and proactively build new relationships through networking, events, and outreach.
• Develop tailored proposals and pitches that align with client brand and budget requirements.
• Negotiate contracts, pricing, and service agreements to maximize profitability while ensuring client satisfaction.

Client Relationship Management

• Act as the primary contact for assigned accounts, ensuring exceptional service and repeat business.
• Maintain regular engagement with clients to understand needs, anticipate opportunities, and provide relevant product recommendations.
• Collaborate with the PD Associate Manager to translate client requirements into product briefs.

Cross-Functional Collaboration

• Work closely with the Sourcing Associate Manager to ensure feasibility, cost efficiency, and timely delivery of proposals.
• Partner with the PD Associate Manager to align on product timelines, quality, and client approvals.
• Contribute market insights to guide sourcing, design, and development strategies.

Sales Strategy & Reporting

• Develop quarterly and annual sales plans to meet revenue targets.
• Track and report sales pipeline, conversion rates, and revenue performance.
• Provide feedback to leadership on market trends, competitor activities, and product opportunities.

Requirements

• Minimum 6 years of sales experience, preferably in luxury goods, corporate gifting, hospitality, or high-end consumer products.
• Proven track record of achieving and exceeding sales targets.
• Strong existing client network within relevant sectors.
• Energetic, dynamic, and solutions-oriented personality with a roll-up-your-sleeves approach.
• Excellent negotiation, presentation, and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficiency in Microsoft Office; CRM system experience preferred.