Sales Engineer - Commercial & Industrial Refrigeration

About the Role

The Sales Engineer – Commercial & Industrial Refrigeration is based in Jeddah, and is responsible for driving Sales and Project conversion across the KSA market by delivering optimized refrigeration solutions. The role focuses on application analysis, system selection, and techno-commercial proposal development aligned with customer requirements. Working closely with sales, execution, and service teams, the position ensures successful project delivery, order conversion, and customer satisfaction. The role also involves identifying new business opportunities, managing key accounts, and achieving sales and margin targets. A strong technical background and solution-driven sales approach are essential to succeed in this position.

How You Will Make an Impact

• Act as a technical sales specialist for Commercial and Industrial Refrigeration systems, ensuring customer requirements are translated into optimal engineering solutions.
• Analyze customer applications and recommend appropriate refrigeration systems based on cooling capacity, energy efficiency, load calculations, compliance standards, and lifecycle cost.
• Prepare and deliver technical presentations, system proposals, and solution demonstrations to consultants, contractors, end users, and key decision-makers.
• Provide pre-sales engineering support, including product selection, system configuration, preliminary design input, and technical clarifications.
• Support post-sales activities by coordinating with service, execution, and CS teams to resolve technical issues and ensure customer satisfaction.
• Identify, develop, and track new refrigeration projects and business opportunities across KSA, converting leads into secured orders and revenue.
• Collaborate with account managers and internal stakeholders to develop competitive technical-commercial proposals, tenders, and cost estimates.
• Maintain accurate sales forecasts (monthly and annual) and regularly update opportunities and commitments in Salesforce/CRM.
• Stay current with industry trends, competitor solutions, and regulatory standards, and provide structured feedback to product and solution teams.
• Promote Daikin and affiliated refrigeration brands and turnkey solutions, ensuring alignment with customer applications and project requirements.

What You Need to Succeed

Qualifications & Experience

• Bachelor’s degree in Mechanical Engineering or a related engineering discipline.
• Minimum 5 years of experience in Commercial and Industrial Refrigeration sales, preferably within large-scale or project-based environments.
• Experience working with Industrial Refrigeration Products and Ammonia systems is preferred.

Technical & Commercial Competencies

• Strong understanding of industrial and commercial refrigeration systems, applications, and solution-based selling.
• Solid knowledge of engineering fundamentals, system costing, and techno-commercial evaluations.
• Proven ability to manage customer relationships, influence decision-makers, and negotiate commercial terms effectively.
• Experience in dealer development, channel management, and achieving agreed KPIs and sales targets.
• Proficiency in order management, CRM usage, forecasting, and performance reporting.
• Ability to coordinate closely with operations, execution, and finance teams to ensure timely billing, invoicing, and payment collection.
• Strong analytical, presentation, and reporting skills with excellent time management and stakeholder coordination.
• Customer-focused mindset with a strong commitment to service excellence, responsiveness, and reliability.