Sales Assistant

Endress+Hauser Group


Date: 1 day ago
City: Dammam
Contract type: Full time
Responsibilities :

including but not limited to:

  • Budget monitoring support (SFDC )
  • Team communication and support (mainly between Internal - External Sales – Logistics - Controlling)
  • Activity monitoring and follow-up (E+H Online Shop: Requesting special Sales Factors - Monitoring margins, entering orders, , SFDC…, calling customers for visits and quote follow up
  • Process improvement.
  • Complaint management through SFDC.
  • Knowledge in level, flow, pressure, temperature and analytical instrumentation technologies and selections if applicable.
  • Participating in preparation of documentation SOP's/Work Instructions, etc…
  • Provide feedback to Sales team to report potential opportunities to sell E+H products/solution
  • Continuously develop and feed customer database in SFDC to reach high level quality of data.
  • Coordination for marketing activities while having support from M team.
  • Preparation of quotations with instructions of Internal Sales (if needed)
  • Managing portals of customers and respond timely to raised queries.
  • Completing registration process of new customers.
  • Managing info. Email and respond to customers in timely manner.
  • Acting according to our vision and mission. Follows our Code of Conduct.
  • Adherence and respect of customer, local, E+H laws, regulations and procedures related to Health, Safety & Environment.
  • Create Quote / Invoice / order processing on SFDC and send by Email for acknowledgment.

Education & Experience Required:

  • High school of diploma in instrumentation or Bachelor of administration - commercial or equivalent.
  • 1 to 2-year experience in instrumentation or sales administration
  • knowledge of industrial business environment
  • Experience with MS Word, MS Excel and computing tools.

Advantageous:

  • Knowledge in support and sales services
  • Experience with Outlook and Microsoft Office Environment, SFDC and SAP is a plus
  • Fluent in English & Arabic knowledge is an advantage

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