Room Service Order Taker - Saudi Talent
Rotana Hotel Management Corporation PJSC
Date: 3 days ago
City: Mecca
Contract type: Full time
Job Description
We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.
As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. The role will include key responsibilities such as-
Education, Qualifications & Experiences
You should ideally have a degree / diploma in hospitality with preferable previous experiences in a similar role. Good English communication skills are essential. Computer Knowledge and additional language skills are an advantage.
Knowledge & Competencies
The ideal candidate will be customer driven and a proactive individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.
As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. The role will include key responsibilities such as-
- Perform tasks as per instructions from the immediate supervisor and as per duty schedule
- Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly
- Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request
- Ensure proper appearance and grooming while on duty
- Answer the Room Service telephones, if and when required
- Make himself / herself familiar with all relevant issues concerning the Room Service
- Report cleanliness and maintenance issues to the immediate supervisor
- Attend regular training session in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, telephone manners etc
- Flexible to work in other areas when required by the immediate supervisor
- Familiar with the company’s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time
Education, Qualifications & Experiences
You should ideally have a degree / diploma in hospitality with preferable previous experiences in a similar role. Good English communication skills are essential. Computer Knowledge and additional language skills are an advantage.
Knowledge & Competencies
The ideal candidate will be customer driven and a proactive individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Digital Transformation Business Partner
Black & Grey HR,
Mecca
12 hours ago
Black & Grey HR is recruiting for one of the world's largest global food companies in Jeddah, Saudi Arabia. Our client is looking to hire a passionate Digital Transformation Business Partner who will be functioning as a strategic Business Partner for KSA, focusing on centralizing application improvements and support to ensure cohesive, efficient operations and sustainable growth. This role will...
Chief Steward
Rotana Hotel Management Corporation PJSC,
Mecca
3 days ago
Job DescriptionWe are currently looking for dynamic, and self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products, with prompt, accurate and personalized service.As a Chief Steward you are responsible to assist the Stewarding Manager to enforce the highest possible cleanliness and hygiene standards in all food...
Events Manager - Saudi Talent
Rotana Hotel Management Corporation PJSC,
Mecca
3 days ago
Job DescriptionWe are currently looking for dynamic, and self motivated Catering Sales professionals who want to move their careers forward.As an Events Manager you are responsible for the success of the meeting, catering and event segment of the hotel. You will secure the business, plan meetings / events, co-ordinate with hotel operations and clients before, during and after each meeting...