Road Freight Planner - Global Forwarding

Logistics Executive Group


Date: 2 weeks ago
City: Dammam
Contract type: Full time
Our client is a leading Tier 1 Global Forwarding specialist. They seek an experienced, customer-focused Road Freight Planner in Dammam KSA.

Key Responsibilities:

  • Proactively plan, dispatch, and manage the domestic truck lease fleet for export, transit, import, or domestic shipments.
  • Receive and process transport orders from customers promptly and efficiently.
  • Arrange bookings and secure transporters for shipments in a timely manner.
  • Register shipments in the internal system accurately and on time.
  • Coordinate loading and offloading schedules with customers and drivers/transporters.
  • Facilitate customs clearance using customer-provided documentation.
  • Monitor the lease fleet's performance to ensure timely deliveries and maximize fleet utilization.
  • Source shipment opportunities with both internal and external customers to optimize fleet utilization.
  • Plan and dispatch fleet operations in compliance with Saudi laws, including driving regulations, ban timings, and cargo safety standards.
  • Follow up with transporters for proof of delivery (POD) documents.
  • Send pre-alerts to customers and destination offices as needed.
  • Invoice shipments based on estimates or agreed rate structures.
  • Provide cost estimates to customers and sales teams when requested.
  • Ensure customer bookings are arranged in accordance with their requirements, collaborating with third-party service providers as needed.
  • Process customer and customs documentation within required timeframes, adhering to local customs and trade laws.
  • Coordinate cargo movement to meet customer deadlines and expectations.
  • Monitor and manage all stakeholders within the supply chain to ensure smooth operations.
  • Build and maintain strong relationships with both suppliers and customers.
  • Provide customized reports for customers as requested.
  • Address and resolve customer issues in a timely and professional manner.
  • Support the Head of Road Freight with negotiating and maintaining supplier rates and contracts, as well as implementing new systems or directives.
  • Foster and maintain relationships with internal and external stakeholders, including customers, customs authorities, and transporters.


Qualifications & Requirements:

  • Minimum 5 years of working experience in the road freight industry, specialising in Fleet & Driver Management within Saudi Arabia and GCC traffic.
  • Bachelors or Masters degree in Transportation, Logistics, Supply Chain Management or a related field
  • Knowledge of the Road Transport market and trends
  • Knowledge of Fleet Management and Fleet utilization
  • Knowledge of Saudi Regulations towards social and safety regulations for Road Transport
  • Experience in Cost and Time Management of Trucks and drivers.
  • Experience in dispatching own Fleet within the Saudi and GCC markets.
  • Microsoft Office applications
  • Good English communication skills – written and spoken, Arabic preferable.
  • Interpersonal skills
  • Influencing and negotiation skills

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