Risk & Control Manager

Job Summary

The Risk & Control staff is responsible for Identification of emerging and existing risks through a country or regional lens or activities that require a T&O (Technology and Operations) Client-Journey agnostic- or consolidated approach; Responsible for monitoring control effectiveness as it relates to Local Regulatory Reporting;

Key Roles And Responsibilities

• Review and assess risk metrics (losses, near miss incidents, control effectiveness data) from the country lens.
• Identify patterns and trends from a Country / Regional Lens. Proactively identify and share issues in one business that may have impact in another business;
• Review and challenge on first line risk adherence's effectiveness in country/hub e.g. effective Risk & Loss reporting, Residual Risk Assessment (RRA) completion for the country.
• Building risk awareness amongst staff by providing support and training
• Support in the preparation of the Data Governance Forum.
• Support in the preparation of the Regulatory Project Communications and follow ups.
• Support Head of Risk and Control in the preparation of both the CRC and FCRC submissions on behalf of Technology and Operations
• Ensure robust Governance on Regulatory Projects, monitor status and promptly escalate where required
• Manage role related tasks and initiatives that are assigned by the people leader
• Identify, communicate and expedite changes to comply with new and amended regulation(s) across T&O
• Ensure there is a effective governance and risk management mechanism in place to manage and mitigate risks
• Ensure adequate change management process is in place to govern Technology Change Management as well as Project Change Management
• Create and maintain staff awareness of operational risk management through training (e.g. mandatory e-Learning) or accreditation.
• Ensure adherence to regulations, and coordinate country regulatory reviews. Ensure all findings are closed and communicated to the Regulator in full consultation, discussion and agreement with Country Compliance. The country should adhere to T&O best practice standards in regulatory planning and execution
  
  

People And Talent

• Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for the team and work in collaboration with risk and control partners.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement.
• Drive training and communications to promote awareness and continuous learning for risk control and governance aspects
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
  
  

Regulatory & Business conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Proactive in seeking regular assurance that the Group Business Risk Management teams are performing to an acceptable control assessment standard as per the defined Enterprise Risk Management Framework / Operational Risk Types Framework.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

It is important for the candidate to also display the following skills:

• Analytical skills and an eye for detail
• Commercial awareness
• Numerical skills
• Planning and organisational skills
• Ability to understand broader business issues
• Communication and presentation skills
  
  

Key Stakeholders

• Head of Risk & Control and Reg. Projects Governance, UAE
• CTOO, UAE and MENAP
• Country CTOO, Saudi Arabia
• Country Business Risk Managers (BRMs)
• Country Client Journey Heads
• Country ORs
• Country Process Owners
• Country Product teams
• Supply Chain Management
• Transformation team
  
  

Other Responsibilities

• Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
• Promote the Group’s brand and Here for good with employees, clients and regulators.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
  
  

Maintain effective communication with key stakeholders, and staff.

Skills And Experience

• Spot Opportunities
• Solve Problems
• Take the lead
• Build Resilience
• Collaborate
• Communicate
• Deliver Sustainability
  
  

Qualifications

• Education - Bachelor’s / University Degree
• Certifications - Experience in Risk, Control & Governance or Operations function is an advantage, Good understanding of operation and technology
• Languages - English and Arabic
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.