Review & Objections Supervisor

Purpose of Job

Jobholders at this level are responsible for leading work activities and working autonomously with minor direction towards predetermined long-term objectives. Jobholders oversee the implementation of operational plans and the provision of significant improvements to set policies, procedures, standards and reports. Jobholders might act as an internal consultant and facilitator through providing guidance to deliver and perform operational activities including the development of ZATCA’s Objections and Appeals strategy and planning and assessment of custom cases.

Job Responsibilities

Tax Cases Planning

• Receive litigation cases from audit team and provide support to prioritize cases for analysis based on pre-defined criteria
• Research and analyze laws, regulations and policies depending on each case for proper analysis
  
  
  

Tax Cases Assessment

• Coordinate with concerned stakeholders and collect needed documents to be able to conduct high level assessment from a legal standpoint
• Assist in analyzing cases and provide basic recommendations on best course of action based on gathered technical input from tax appeals analysts
  
  
  

Objections and Appeals Management

• Receive any arising objections from concerned parties, coordinate with tax appeals analysts for technical analysis and escalate complex issues when needed
• Assist in preparing full objections and appeals file, gather assessment results, recommendations and all supporting documents and submit to Tax Appeals Legal Specialist for revision and finalization
• Prepare tax-related case documents ensuring all information are gathered and assist in the negotiation meetings with concerned committees to reach common ground
• Assist in drafting communications to taxpayers related to final decisions taken, extract lessons learned and highlight inefficiencies for improvement purposes
• Communicate decisions to concerned parties ensuring alignment with expectations, report on implementation and highlight areas for improvement
  
  
  

Organization and Operations

• Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
• Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
• Escalate complex problems to the relevant person to ensure cases/issues are closed properly
• Perform other duties as requested
  
  
  

People Management

• Train junior staff on the different job activities to ensure transfer of know-how, when applicable
• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
• Support junior staff or direct reports in order to execute their duties according to set policies and processes
  
  
  

Job Details

Communication and Contacs

Education

• Bachelor’s degree in Business Administration, Law Studies, or equivalent is required
• Master’s degree in Business Administration, Law Studies, or equivalent is preferred
  
  
  

Experience

A minimum of 5 years of relevant experience

Competencies

Collaboration and Communication - Developing

Tax Audit Techniques and Execution - Advanced

Professionalism - Proficient

Investigation - Proficient

Research and Analysis - Proficient

Accounting Standards and Practices - Advanced

Results Oriented - Proficient

Customer Focus - Proficient

Enablement of Change and Innovation - Developing

Broad Taxation Awareness - Advanced